Overview
Senior Assessment & Graduation Administrator; Internal Re-advertisement Jobs in Cape Town, South Africa at Cape Peninsula University of Technology
Position: Senior Assessment & Graduation Administrator (Internal Applicants Only) Re-advertisement
senior assessment & graduation administrator (internal applicants only) re-advertisement – (8555)
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senior assessment & graduation administrator (internal applicants only) re-advertisement
cape peninsula university of technology -> registar’s division -> assessment & graduation
district six campus – cape town, wc za (primary)
annual salary package (incl. Medical aid rate based on principal member only)
- the senior assessment & graduation administrator is responsible for supervising and overseeing all assessment and graduation related duties, ensuring effective communication with students and academic stakeholders in terms of assessments and graduation queries and processes.
- quality assures documents for distribution and data received from faculties, ensure that quality assurance processes are completed.
- supervision of staff in agc office, training of new staff, manage workflows and maintain team schedules.
- responsible for all operational and human capital matters relating to external invigilators.
job knowledge, skills and experience
- require a national diploma/diploma/ degree
- minimum of 3 years of relevant experience in a higher education sector (academic administration: assessments, marks processing, graduation)
recommended
- proven proficiency in a student administration systems (e.g., its)
key performance areas / principal accountabilities
assessment operations oversight:
- oversee the preparation and execution of all assessments, ensuring that daily operations run smoothly and are completed successfully.
- conduct quality assurance on all assessment incident reports and ensure compliance with the university’s assessment policy and established processes across all assessment activities.
- provide regular reports on assessment matters to the assessment office and the manager: agc.
document management oversight:
- ensure compliance with cput policies, the popia act and established document management processes in line with the agc file plan and guidelines.
- oversee the preparation and distribution of documents to all relevant stakeholders.
- develop, implement, and maintain standard operating procedures for question paper management, assessment document handling, and other agc-related processes.
- supervise and ensure the effective management of enquiries to support efficient service delivery.
graduation operations:
- ensure the development and implementation of standard operating procedures for all graduation processes and other agc-related matters.
- align agc graduation processes with approved systems and provide support to faculties with graduation identification in accordance with agc sops.
- oversee the quality assurance of data capturing and the processing of senex and senate resolutions. Supervise all communication with graduates, faculties and other stakeholders.
- provide regular reports on graduation matters to the graduation office and the manager: agc.
general office administration:
- maintain comprehensive knowledge of all relevant rules and policies, ensuring their correct application in all agc processes.
- manage and resolve queries received and carry out duties as assigned by the manager: agc and other senior staff members.
- oversee and coordinate all administrative functions within the agc office to support effective operations.
- serve as the first point of escalation for sensitive assessment and graduation matters, including marks, results, certificates and graduation eligibility.
- manage escalations and provide timeous resolution of complex student, faculty, and external stakeholder queries.
- oversee and coordinate the allocation of counter duties to ensure continuous, efficient and professional service delivery.
- ensure consistent application of assessment and graduation policies, rules and procedures when responding to queries and resolving disputes.
- liaise with faculties, financial aid, student debtors and other internal stakeholders to resolve customer service issues that may impact assessment outcomes or…
Title: Senior Assessment & Graduation Administrator; Internal Re-advertisement
Company: Cape Peninsula University of Technology
Location: Cape Town, South Africa
Category:
