Overview
Secretary/Receptionist-home health agency Jobs in Bethlehem at patient outreach healthcare
Overview
Join our dynamic home health agency as a dedicated Secretary/Receptionist, where your energy and organizational skills will be the heartbeat of our office! In this vital role, you will serve as the welcoming face of our agency, managing front desk operations, coordinating appointments, and providing exceptional customer support.
Administrative & Office Support
- Answer and route incoming calls professionally
- Manage emails, faxes, and incoming documents
- Schedule patient visits and coordinate with field staff
- Maintain organized patient and employee files (electronic & paper)
- Assist with data entry into EMR systems (e.g., Winnolas or similar)
Home Health Operations Support
- Assist with intake processing and referrals
- Communicate with physicians’ offices, hospitals, and case managers
- Track orders, plans of care, and required documentation
- Support billing and authorization workflows as needed
- Ensure compliance with HIPAA and agency policies
Staff & Client Coordination
- Communicate with nurses, therapists, and aides regarding schedules
- Assist with onboarding paperwork for new staff
- Follow up on missing documents or signatures
- Provide courteous assistance to patients and families
Qualifications Required
- High school diploma or equivalent
- Minimum 1–2 years administrative or healthcare office experience
- Strong phone etiquette and customer service skills
- Proficiency with Microsoft Word, Outlook, and basic computer systems
- Excellent organizational and multitasking abilities
Preferred
- Experience in home health, hospice, or healthcare setting
- Familiarity with EMR/EHR systems
- Knowledge of Medicare, Medicaid, or managed care processes
- Medical terminology knowledge a plus
Join us to be part of a compassionate team dedicated to enhancing lives through exceptional home health services. Your enthusiasm and expertise will help create a welcoming environment for clients while supporting our mission of delivering quality care. We value your contribution and are committed to fostering your growth within our supportive workplace!
Work Location: In person
Pay: $14.00 – $16.00 per hour
Work Location: In person
Title: Secretary/Receptionist-home health agency
Company: patient outreach healthcare
Location: Bethlehem
