Overview
Secretary/Receptionist Jobs in Bronx at Arjona Road Service
Summary:
Provide front-office and administrative support to a busy heavy-duty repair shop. Responsible for customer intake, scheduling, invoicing, parts/orders coordination, and general clerical duties to keep shop operations running smoothly.
Key Responsibilities:
- Greet customers in person and answer incoming phone lines professionally.
- Create and manage work orders; check vehicles/equipment in and out.
- Schedule appointments and coordinate technician assignments.
- Prepare and issue estimates, invoices, work order documentation; process payments.
- Enter and maintain customer, vehicle, and job data in shop management software.
- Order and track parts and supplies; follow up on backorders.
- Communicate job status and delays to customers and dispatchers.
- Handle basic bookkeeping tasks: reconcile daily receipts, deposits, and accounts receivable; support payroll and vendor invoices as needed.
- Maintain organized physical and electronic filing systems.
- Ensure shop compliance with paperwork, warranties, and service records.
- Assist with light office errands and supply inventory.
- Support owner/manager with ad-hoc administrative tasks and reporting.
Required Qualifications:
- High school diploma or equivalent.
- 1–2 years administrative/customer-service experience; experience in an automotive, heavy equipment, or repair-shop environment preferred.
- Proficient with MS Office (Outlook, Excel, Word); familiarity with shop management software (e.g., Mitchell 1, R.O. Writer) and QuickBooks is a plus.
- Strong verbal and written communication skills.
- Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
- Reliable, professional, and customer-focused.
- Valid driver’s license.
Preferred Skills:
- Basic bookkeeping or accounting knowledge.
- Experience ordering parts and dealing with suppliers.
- Ability to read VINs, serial numbers, and basic vehicle/equipment identifiers.
- Bilingual (Spanish/English) a plus.
Physical/Work Conditions:
- Office-based in shop environment; may be exposed to noise, grease, and odors.
- Mostly seated desk work with occasional walking around the shop; occasional lifting of light office supplies (under 25 lbs).
Compensation:
- Competitive hourly salary or salary range: $[XX–YY]/hr or $[A–B]/yr depending on experience. Benefits: [health, PTO, retirement] — customize as applicable.
How to Apply:
Send resume and brief cover letter to [email address] with subject line “Shop Secretary Application — [Your Name]” or drop off in person at [shop address]. Application deadline: [date].
Would you like this tailored to full-time vs part-time, a specific pay range, or formatted as a posting for Indeed/ZipRecruiter?
Pay: $17.00 – $23.50 per hour
Benefits:
- Flexible schedule
- Relocation assistance
People with a criminal record are encouraged to apply
Work Location: Hybrid remote in Bronx, NY 10473
Title: Secretary/Receptionist
Company: Arjona Road Service
Location: Bronx
