Secretary Level 3 – College of Arts, Sciences and Education

Secretary Level 3 – College of Arts, Sciences and Education

Big Rapids (Main Campus)

33000 – CASE Deans Office

$20.45; hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement

Clerical Tech Association (CTA)

Non-Exempt

Continuing

Full-Time

Clerical-Technical Association (MEA-NEA)

12 Month

Just Cause

The College of Arts, Sciences and Education invites applications for a Secretary 3 position.

This full-time, continuing role provides vital clerical and administrative support to the College of Arts, Sciences and Education (CASE) Dean’s Office and its departments.

Responsibilities include delivering independent secretarial support that involves interpreting and applying policies and procedures; assisting with credit articulation, assessment, and scholarship processes; supporting enrollment management initiatives (including dual and concurrent enrollment); supporting curriculum-related activities and course evaluations; maintaining and updating webpages; providing direct support to the Associate Dean; and assisting with events, commencement, and other administrative functions across the college.

The anticipated start date for this position is the end of May 2026. However, this is an estimated date and can be revised if needed.

Staff

Satisfactory completion of three years college or equivalent.

The listed requirements are representative of the knowledge, skills, and/or abilities required. Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered. Equivalency for education: 2 years of related work experience equals 1 year of education.

Two years of full-time secretarial work experience to include advanced bookkeeping, office supervisory responsibility, and public contact where tact and diplomacy are required.

• Office Environment
• Bending
• Sitting

Prior experience in higher education or K-12 systems/processes.
Experience updating web pages.
Experience with/in Banner, Concur (travel/expense systems).

Abstract information from books, professional journals, reports, and other source documents.

Answer inquiries from a variety of internal and external sources, and provide explanations and interpretations of the policies, practices, and procedures of a large department and/or major division.

Collect and tabulate complex data from various sources.

Coordinate intra-unit operations, procedures, and activities with other secretarial/clerical personnel to maintain consistency in the application of policies and procedures.

Initiate correspondence requiring an understanding of the unit’s activities, policies, and procedures.

Input, retrieve, download, merge, and output information utilizing a computer to access various software programs and systems.

Interview bargaining unit clerical applicants and train them in the characteristic duties.

Interview, recommend for hire, train, and direct lower-level non-bargaining clerical employees.

Monitor budget and maintain related records and reports for a major division.

Perform any/all duties as defined in the Secretary, Levels I and II position descriptions.

Produce correspondence, reports, and other documents utilizing computer software programs such as word processing, spreadsheets, databases, and file management.

Regularly deal with sensitive and confidential matters.

Review and interpret incoming mail and assemble files and other related materials to facilitate a response by the supervisor.

Carry out supervisory responsibilities in accordance with University policies and applicable laws.

Maintain the confidentiality of designated information.

Reports to immediate supervisor.

Cultivate an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.

Support, promote, and develop university student enrollment and retention initiatives.

Any other duties assigned within the position classification area.

Attend meetings and conferences in absence of supervisor.

Provide back-up assistance for other clerical positions.

Review, revise and/or develop brochures, announcements, etc. for special events.

Communicate effectively with a variety of students, faculty, staff, and visitors in a variety of situations.
Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.

Input, retrieve, download, merge and output information from various software programs and systems.

Interpret student problems and direct students to the proper resource.

Monitor and maintain budget records and reports for a major division.

Operate a variety of office machines and equipment such as computer, facsimile, dictation equipment, multi-line telephone, copier, and calculator.

Perform basic mathematical operations with accuracy.

Plan, organize and make sound judgments and decisions.

Supervise, direct and train others in the performance of the characteristic duties.

Take dictation at the rate of 90 wpm and transcribe accurately (maximum of three errors).

Use computer software such as word processing, spreadsheets, and database.

Utilize the rules of proper grammar, correct spelling and punctuation, and correct arrangement of information.

Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

• Cover Letter
• Resume
• Unofficial Transcript 1

Unofficial Transcript 1 (OPTIONAL): Applicants who have completed college coursework or attained a degree must attach a copy of the unofficial transcript.
Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalists will be required to submit an official transcript.

Initial Application Review Date:

May 11, 2026

Yes

Posting Close Date:

Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.