Overview
Scheduling Coordinator Jobs in Chattanooga at PRIME IMAGING
Overview
The Scheduler at Prime Imaging is responsible for coordinating patient appointments efficiently and accurately to support optimal workflow and patient satisfaction. This role ensures that all appointments are scheduled in alignment with provider orders, insurance requirements, and operational capacity while delivering a high level of customer service.
Key Responsibilities Appointment Scheduling
- Schedule patient appointments for imaging services in accordance with physician orders
- Verify completeness and accuracy of orders prior to scheduling
- Select appropriate exam types and time slots based on modality and protocol requirements Manage stat, urgent, and routine appointments appropriately
- Reschedule or adjust appointments as needed to maintain schedule efficiency
Patient Communication
- Contact patients to schedule, confirm, and remind them of appointments
- Provide clear preparation instructions specific to the exam
- Answer questions regarding procedures, arrival times, and documentation requirements
- Maintain professional, courteous communication at all times
Insurance & Documentation Coordination
- Confirm that required authorizations and referrals are obtained prior to the appointment
- Communicate with insurance verification staff regarding missing or pending information
- Document all scheduling interactions accurately in the EMR/scheduling system
Operational Support
- Coordinate closely with technologists, front desk staff, and management
- Monitor daily schedules to minimize gaps and optimize productivity
- Escalate scheduling conflicts or workflow concerns as appropriate
- Maintain confidentiality in compliance with HIPAA regulations
Pay: $23.05 – $27.75 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Scheduling Coordinator
Company: PRIME IMAGING
Location: Chattanooga
