Overview
Scheduling Coordinator Jobs in Highlands Ranch at Aspen Family Care, PLLC
Company Overview
Aspen Family Care is a private practice in Highlands Ranch, CO established in 1997. Our mission is to collaborate with patients to provide the highest quality healthcare, while maintaining a focus on wellness, prevention of illness, communication, and education. We believe that respecting the whole person — body, mind, and spirit — is crucial for providing superior health care and enhancing the quality of life. We recognize that no two people are the same and that the best health care respects every individual’s desires and needs.
Summary
We are seeking an energetic and detail-oriented Scheduling Coordinator to join our team! In this vital role, you will coordinate patient appointments, manage scheduling workflows and ensure seamless communication between patients and healthcare providers. Your proactive approach will help optimize clinic operations, improve patient experience, and support our commitment to exceptional care.
Essential Duties and Responsibilities
- Coordinate and manage patient scheduling for appointments, ensuring optimal use of resources and time.
- Handle incoming calls and inquiries with professionalism, utilizing excellent phone etiquette.
- Verify insurance information and check patient eligibility.
- Maintain accurate patient records in compliance with HIPAA regulations.
- Review documentation for completeness and accuracy, within the patient’s medical record.
- Utilize NextGen EMR systems for scheduling and record management.
- Assist in the intake process for new patients, ensuring all necessary information is collected.
- Provide clerical support including electronic faxing, filing, and managing multi-line phone systems.
- Collaborate with medical staff to ensure seamless patient flow and address any scheduling conflicts or issues.
- Must be able to work at least 1 or 2 Saturdays/month (7:45 am – 12 pm)
Experience
- Proven experience in medical scheduling within a healthcare setting or clinic environment.
- Familiarity with EMR systems such as Nextgen, Epic, Meditech, Medisoft, or Athenahealth.
- Strong knowledge of medical terminology, and insurance verification procedures.
- Excellent computer skills including proficiency in Microsoft Office applications and health information management software.
- Exceptional organizational skills with attention to detail in documentation review and appointment coordination.
- Experience processing referrals and pre-authorizations preferred.
- Knowledge of HIPAA compliance standards and healthcare privacy regulations
- Strong customer service orientation with professional phone etiquette and clerical skills.
Job Requirements:
- High school diploma or equivalent
- Excellent customer service skills
- Strong computer skills
- Responsible and reliable
EEO/ADA
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Please submit your resume.
Pay: $19.00 – $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Scheduling Coordinator
Company: Aspen Family Care, PLLC
Location: Highlands Ranch
