Overview
Sales Support Specialist Jobs in Lake Ariel, PA at Futuristic Innovative Graphics
Overview
We are seeking a dedicated and proactive Sales Support Specialist to join our dynamic team. This role is essential in providing comprehensive support to our sales department, ensuring smooth communication, efficient administrative operations, and exceptional customer service. The ideal candidate will possess strong organizational skills, technical proficiency, and a customer-focused mindset to facilitate sales processes and enhance client satisfaction. This position offers an excellent opportunity for individuals with office management experience and a passion for supporting sales initiatives in a fast-paced environment.
Responsibilities
- Assist the sales team with order processing, data entry, and maintaining accurate client records using productivity software and CRM systems.
- Manage incoming inquiries via multi-line phone systems, providing professional customer support and product information.
- Coordinate calendar management for sales meetings, appointments, and follow-up activities to ensure timely engagement.
- Prepare sales documentation, proofread proposals, and ensure all communications are clear, accurate, and professional.
- Utilize QuickBooks and other bookkeeping tools to support billing, invoicing, and financial recordkeeping related to sales transactions.
- Support front desk operations by handling phone etiquette, greeting visitors, and managing office supplies.
- Maintain organized filing systems for contracts, correspondence, and sales materials to facilitate easy retrieval.
- Collaborate with cross-functional teams to streamline administrative processes and improve overall productivity.
- Assist in office management tasks such as scheduling maintenance or supplies procurement as needed.
Experience
- 5 years experience in sales or customer service
- Proven experience in office management or administrative roles within a sales or customer service environment.
- Familiarity with computer literacy including Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
- Prior experience with clerical tasks such as filing, proofreading, data entry, and calendar management.
- Strong knowledge of customer service principles, phone etiquette, and front desk procedures.
- Experience working with QuickBooks or similar bookkeeping software is highly desirable.
- Demonstrated organizational skills with the ability to prioritize tasks effectively in a fast-paced setting.
We welcome applicants who are eager to contribute their technical proficiency and office experience to support our sales efforts while delivering exceptional service.
Pay: $20.00 – $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Education:
- Associate (Preferred)
Work Location: In person
Title: Sales Support Specialist
Company: Futuristic Innovative Graphics
Location: Lake Ariel, PA
