Overview
Sales Coordinator Jobs in Henderson at Hilton
JOB OVERVIEW:
The Sales Coordinator provides administrative and operational support to the Sales team by coordinating group bookings from contract through execution. This role is responsible for maintaining accurate sales records in Delphi/Salesforce and Hilton related systems (PEP), preparing contracts, reports and client communications.
ESSENTIAL JOB FUNCTIONS:
- Provide administrative support to the Sales Managers and Director of Sales.
- Assists managers in preparation of proposals, contracts, addendums, and group or catering related correspondence.
- Assist with lead distribution, RFP processing, and customer follow-up.
- Enter and maintain accurate client, account, and activity history in Delphi/Salesforce.
- Monitor group blocks, pickup reports, deposits, and important contract deadlines.
- Generate daily, weekly, and monthly sales reports, production reports, and pace reports.
- Work in fast-paced environment, under pressure, multi-task, and take direction from multiple people with the ability to prioritize.
- Manage group rooming lists, reservation cut-off dates, and inventory updates.
- Coordinate communication between Sales, Reservations, Revenue Management, Front Office, Catering, and Accounting.
- Support site inspections and client events as needed.
- Screens and directs the department’s phone calls and handles routine inquiries regarding the department or property.
- Respond promptly to internal and external customer inquiries.
- Orders, stocks, and distributes office supplies
- Perform other duties as assigned.
QUALIFICATIONS:
- High School Diploma or equivalent.
- Must be 21 years of age.
- 2 years of experience in the hospitality industry.
- 1 year of experience with Delphi/Salesforce
- Working knowledge of Hilton PMS, PEP, beneficial.
- Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and other applications.
- Must be well organized and able to multi-task assigned job duties.
- Strong interpersonal skills, written and verbal, with the ability to communicate effectively with guests and other Team Members.
- Strong problem-solving skills, analytical capabilities and collaboration skills.
- Must have attention to detail, a commitment to quality, results driven, and customer focused.
Job Type: Full-time
Pay: $19.00 – $21.00 per hour
Work Location: In person
Title: Sales Coordinator
Company: Hilton
Location: Henderson
