Overview
Retrofit Admin Jobs in Irving, USA at Gabriel Group
The Retrofit Office Administrator is responsible for managing installation projects from booking through final inspection, ensuring all steps are completed accurately, on time, and in compliance with company and city requirements. This is a fast-paced, high-volume role that requires strong organization, urgency, and follow-through. This position plays a key role in keeping projects moving, preventing delays, and supporting overall operational efficiency.
Key Responsibilities
- Coordinate installation projects from initial booking through final inspection
- Schedule and manage homeowner inspection appointments
- Navigate city portals to retrieve inspection results and update project status
- Complete required registrations and warranty documentation for all completed installs
- Manage Extended Labor Agreement processing and tracking
- Schedule and coordinate post-install quality checks
- Serve as the first point of contact for inbound customer calls and inquiries
- Convert inbound inquiries into scheduled jobs
- Maintain accurate reporting and project tracking data
- Submit purchase orders and support material coordination as needed
- Participate in on-call rotation to support urgent scheduling needs
Qualifications
- Strong organizational skills with the ability to manage multiple projects simultaneously
- High attention to detail and ability to follow processes consistently
- Ability to work in a fast-paced, deadline-driven environment
- Strong communication skills across phone, email, and text
- Ability to work independently and maintain productivity without constant supervision
Preferred
- Experience in HVAC, construction, or home services
- Experience with Service Titan or similar platforms
Work Conditions
- Office-based role with frequent computer and phone use
- High-volume, fast-paced environment with shifting priorities
- Requires consistent follow-through and time management
- Participation in a monthly on-call rotation
What We Offer
- Competitive hourly pay based on experience
- High-impact role supporting core business operations
- Clear expectations and performance-driven environment
- Opportunity to grow within a rapidly expanding company
- Exposure to end-to-end project coordination and operations
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Title: Retrofit Admin
Company: Gabriel Group
Location: Irving, USA
Category:
