Retail Scheduler – Full Time

About the role:

The purpose of this position is to provide administrative support for the Retail Department by coordinating and managing the schedules for field operations and special projects. The Scheduler is responsible for ensuring timely communication and effective scheduling across various teams, addressing changes and updates promptly. This position reports to the Retail Scheduling Supervisor.

In this role, your responsibilities will be:

• Maintain and update schedules for all guard types for all designated posts, including adjustments for special requests and last minute changes.
• Communicate promptly and consistently to address any open shift requests, cancellations, or changes. This role requires quick responses to ensure smooth scheduling.
• Ensure personnel rosters are current.
• Manage records to ensure accurate processing and billing of all shifts.
• Collaborate with field management to effectively schedule.
• Ensure proper utilization of security equipment, materials, uniforms, and inventory through regular communication with field management.
• Assist in tracking and providing updates on employee licenses, training, and development, ensuring all certifications are current.
• Serve as point of contact for employees and liaise with HR and Payroll departments on their behalf.
• Partner with security team members during event security details, ensuring all posts are covered.

Additional Job Functions

• Perform other related duties as required

As a candidate you must have:

• High School Diploma or GED required; AA Degree preferred.
• Ability to thrive in a fast-paced environment and manage a high volume of scheduling requests and communications.
• Must be self-sufficient and able to function independently, while being a dependable team player.
• Strong organizational, time management, and communication skills to manage multiple tasks and respond promptly to scheduling needs.
• Desire and ability to learn.
• Must be flexible and able to handle stressful situations with professionalism.
• Proficient with macOS and basic functions of Microsoft Word/Excel.
• Experience with scheduling software (e.g., Shiftboard) preferred.
• Demonstrated analytical and problem solving skills.
• Professional and respectful communication with all levels of management is required.
• Experience in a general office setting or with clerical duties preferred.
• A dependable team player with business maturity, enthusiasm, and a positive attitude

Schedule:

Monday – Friday: 14:00 – 22:30 (Swing)

We offer:

• $21.00/hr.
• Health, Dental, Vision, and 401k for eligible employees
• Paid Time Off including Sick/Safe Time

A dynamic and challenging work environment with opportunity for growth

Security Industry Specialists, Inc. is an Equal Opportunity Employer

Security Industry Specialists, Inc. (SIS) Private Patrol Operator #PPO 13936Private Investigator #PI 28063