Overview
Restaurant front desk/ phone order taker Jobs in Wayne at sushi nami
Overview
We are seeking a detail-oriented and customer-focused Order Taker to join our team. The ideal candidate will be responsible for efficiently processing customer orders, providing exceptional service, and maintaining accurate records. This role requires strong organizational skills and the ability to multitask in a fast-paced environment. As an Order Taker, you will play a crucial role in ensuring customer satisfaction and supporting the overall operations of our business.
Duties
- Receive and process customer orders via phone, email, or in-person
- Maintain accurate records of orders and customer interactions
- Provide excellent customer service by addressing inquiries and resolving issues promptly
- Utilize multi-line phone systems to manage incoming calls efficiently
- Perform data entry tasks to update order information in the system
- Assist with filing and organizing documents related to customer orders
- Collaborate with team members to ensure timely order fulfillment
- Manage calendars for scheduling appointments or follow-ups as needed
- Proofread documents for accuracy before finalizing orders
Skills
- Proficient in QuickBooks and Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with Google Workspace tools for document management and collaboration
- Strong clerical experience with attention to detail in data entry and filing tasks
- Excellent organizational skills with the ability to manage multiple priorities effectively
- Bilingual abilities are a plus for enhancing communication with diverse customers
- Solid customer service skills with a focus on providing support and resolving issues
- Experience as a dental or medical receptionist is advantageous
- Strong typing skills with an emphasis on accuracy and speed
- Effective time management skills to meet deadlines in a busy environment
- Knowledge of office management practices and administrative procedures
Join our team as an Order Taker, where you will contribute to our commitment to delivering outstanding service while honing your administrative skills in a supportive environment. We look forward to welcoming you aboard!
Job Type: Part-time
Pay: $16.00 per hour
Expected hours: 10 per week
Work Location: In person
Title: Restaurant front desk/ phone order taker
Company: sushi nami
Location: Wayne
