Overview
Resident Services Coordinator Jobs in New York, NY at Isabella Nursing Home
DUTIES/RESPONSIBILITIES:
1. Adhere to and enforces the policy and procedures of Isabella House.
2. Develop and actively participate in recreational and physical activities with residents.
3. Answer incoming calls and email inquiries in a courteous and professional manner, providing accurate information and assistance as needed.
4. Assist residents with tenancy issues, such as rent payments, lease compliance, and emergency situations.
5. Performs general administrative tasks, including filing, copying, faxing, and scanning documents.
6. Maintain a safe and clean environment through light housekeeping duties.
7. Prepare units for tenant move-ins and move-outs, ensuring coordination with housekeeping and notifying security personnel.
· Demonstrates sound judgment by taking appropriate actions regarding suspected violation of regulations.
o Follows proper reporting procedures for actual or potential accidents and/or incidents so follow-up and or prevention can occur.
COMMUNICATION:
· Strong interpersonal skills to build relationships with residents, staff, and community partners.
MANAGEMENT OF ENVIRONMENT:
· Shows concern for the environment.
o Pick up litter.
o Maintaining cleanliness of common areas.
· Gives residents priority in elevator usage.
· Gives residents assistance to their floors.
EDUCATION AND QUALIFICATIONS:
· Bachelor’s degree required, preferably in Human Services, Social Work, Psychology, Business Administration, or a related field.
· Prior experience in residential services, property management, administrative support, or customer service preferred.
· Strong communication, organizational, and interpersonal skills.
· Ability to manage multiple tasks in a fast-paced environment.
· Basic computer proficiency (e.g., Microsoft Office, email systems)
We are EOE
IND2
Pay: $26.00 – $27.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid orientation
- Paid time off
- Vision insurance
Experience:
- Residential services, property management, admin support: 1 year (Required)
License/Certification:
- BA degree in Human Services, Social Work, or Business (Required)
Work Location: In person
Title: Resident Services Coordinator
Company: Isabella Nursing Home
Location: New York, NY
