Overview

Reservations Supervisor – Hotel Cleveland Autograph Collection Jobs in Cleveland, USA at Coury Hospitality

Reservations Supervisor – Hotel Cleveland Autograph Collection

Hotel Cleveland, 24 Public Square, Cleveland, Ohio, United States of America

Job Description

  • Communicating with clients, event planners, and sales managers about group details
  • Manage group room blocks, pickup, cut‑offs, and attrition for conventions and large events
  • Process group rooming lists, reservations, changes, and cancellations with precision
  • Serve as the primary housing contact for group clients and housing bureaus
  • Set up group billing, master accounts, and routing instructions
  • Prepare and distribute housing reports, rooming lists, and pickup summaries
  • Partner with Sales, Revenue, Front Office, and Accounting to ensure seamless execution
  • Participate in pre‑con, resume, and operational meetings
  • Resolve group‑related housing and billing issues in a timely, professional manner

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Title: Reservations Supervisor – Hotel Cleveland Autograph Collection

Company: Coury Hospitality

Location: Cleveland, USA

Category:

 

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