Overview
Registration and Operations Specialist Jobs in Richmond, USA at Virginia’s Community College System
Position Title
Registration and Operations Specialist
Department
Workforce Development
Employment Type
Part‑Time wage, non‑benefitted, 29 hours per week or less
Work Schedule
29 hours a week within the range of Monday‑Thursday, 8 am ‑ 7 pm;
Friday 8 am ‑ 5 pm. Occasionally evening hours.
Position Purpose
The Workforce Division at Piedmont Virginia Community College seeks an innovative and collaborative individual to support student registration and the daily operations for the Workforce Development Division.
Duties and Responsibilities
- Provides front‑office operations and registration support in the Workforce Development division’s office, which may include receiving visitors by phone or in‑person and responding to workforce inquiries via email and other digital channels, directing more complex questions to the appropriate persons, and maintaining the organization of the division office’s supplies and equipment.
- Supports the enrollment of students into workforce programs by guiding potential students through the online funding and enrollment process, ensuring proper documentation for funding eligibility, explaining program expectations and requirements, facilitating registration sessions, registering students for classes in WES, and applying payments to classes.
- Ensures the collection of student data to validate funding eligibility and student completion of orientation activities and/or course prerequisites.
- Notifies students of program acceptance, funding award approval, class registration details, process, campus policies, and technology access.
- Contacts students as necessary for class cancellations for low enrollment, school opening delays, closings, or class scheduling changes.
- Assists with procurement of course materials; preparation of instructor packets; attendance, grade, and course evaluation collection and entry into WES; reporting; daily class administration; inventory of course books and materials for each class; and class schedule distribution to internal stakeholders.
- Works with workforce leadership to assist with issues concerning all instructional programs.
- Coordinates and provides office staffing/coverage, consistently maintaining the 29‑hour weekly schedule.
Special Assignments
- May be required to perform other duties as assigned.
- May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA’s /
Required Qualifications
- Experience in a customer‑facing role.
- Effective oral and written communication skills, as well as excellent customer service skills.
- Word processing, spreadsheet, and other software document‑preparation computer skills.
- Excellent organizational skills and task prioritization skills.
- Ability to work on multiple projects simultaneously and take direction from multiple individuals.
Additional Considerations
- Additional education preferably in Administrative Technology, Business, or related field.
- Fluency with current computer software including Word, Excel, and customer relations databases (CRMs).
- Community college or other higher education institution experience.
- Experience supporting workforce training or development.
- Proficiency with WES (Modern Campus), People Soft, or a student information system.
- Experience with student registration, intake, and/or advising.
Posting Information
Posting Number:
Recruitment Type:
General Public – G
Number of Vacancies : 1
Position End Date (if temporary): 05/20/2026
Job Close Date: 06/15/2026
Equal Employment Opportunity
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non‑merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an equal‑employment‑opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA) to provide reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E‑Verify Statement
VCCS uses E‑Verify to check employee eligibility to work in the United States. You will be required to complete an I‑9 form and provide documentation of your identity for employment purposes.
#J-18808-Ljbffr
Title: Registration and Operations Specialist
Company: Virginia’s Community College System
Location: Richmond, USA
Category:
