Overview

Records and Registration Assistant – Alternative Programs Specialist Jobs in Town of Amherst, New York, USA at Daemen University

Location: Town of Amherst

Records and Registration Assistant – Alternative Programs Specialist

Join to apply for the Records and Registration Assistant – Alternative Programs Specialist role at Daemen University

Position Overview

Daemen University, a dynamic liberal arts institution, seeks a Records and Registration Assistant – Alternative Programs Specialist to support the Registrar’s Office. This role involves managing student records, assisting with registration, grading, transcripts, and supporting various registrar processes. The position emphasizes process improvement, documentation, and direct support to students, faculty, alumni, and the campus community.

Key Responsibilities

Support process improvement, testing, and documentation of registrar procedures.

Assist students and faculty with registration, including schedule creation, add/drop, and petitions.

Manage grading processes, including incomplete grades, grade changes, and verification.

Create and maintain student academic files, utilizing Student Information Systems and electronic filing.

Coordinate with the National Student Clearinghouse for enrollment and degree verification.

Process updates from Committees of Academic Standards and admission files.

Assist with student status changes, transcript requests, transfer credits, and enrollment verifications.

Support processing of licensure applications, grading, attendance, and academic records.

Assist faculty and students with inquiries related to courses, grades, and records.

Support office communications, course file maintenance, and room assignments.

Perform receptionist duties and other assigned projects as needed.

Terms of Employment

Full-time, 35 hours/week, 12-month position with flexible schedule, including some evenings and weekends during busy periods.

Minimum Qualifications

Associate’s Degree in a related field; 1-2 years of higher education or related experience.

Strong organizational, multitasking, and problem-solving skills.

Excellent customer service and communication skills.

Proficiency in computer systems, including student information systems and office software.

Ability to handle confidential information per FERPA regulations.

Preferred Qualifications

Experience with SIS systems like Ellucian Colleague, Banner, or People Soft.

Experience in higher education, especially with academic records.

Knowledge of process improvement methodologies and testing.

Compensation & Benefits

Includes health, dental, vision insurance, retirement contributions, paid disability and life insurance, tuition benefits, and generous leave policies.

Additional Notes

Daemen University encourages COVID-19 vaccination, including booster shots.

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Title: Records and Registration Assistant – Alternative Programs Specialist

Company: Daemen University

Location: Town of Amherst, New York, USA

Category: Administrative/Clerical (Education Administration), Education / Teaching (Education Administration)

 

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