Overview
Receptionist/Scheduler Jobs in Holly Springs, NC at Holly Springs Surgery Center
Job Overview
We are seeking a dynamic and organized Receptionist/Scheduler to join our team! This vital role combines front desk management, appointment scheduling, and administrative support to ensure smooth daily operations. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills. As the first point of contact for visitors and callers, you will create a welcoming environment while efficiently managing schedules and administrative tasks. This position offers an exciting opportunity to contribute to a professional, fast-paced surgery center setting where your organizational talents shine.
Responsibilities
- Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly.
- Manage multi-line phone system with courteous phone etiquette, directing calls accurately and efficiently.
- Schedule surgical appointments and coordinate calendars using SIS EMR system and Microsoft Office tools, maintaining up-to-date records.
- Assist with obtaining case authorizations from insurance payors by either payor portal, phone, and by contacting surgeons’ offices for assistance.
- Handle data entry, filing, and document proofreading to support office operations with precision.
- Provide exceptional customer service by addressing inquiries, supporting vendors or patients, and offering support when needed.
- Maintain organized records through filing systems, manage incoming correspondence, and ensure timely follow-up on administrative tasks.
Qualifications
- Proven experience in front desk reception or office administration with strong organizational skills. Preferably in a medical environment – hospital, surgery center, private practice.
- Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), and data entry.
- Bilingual abilities are highly desirable to serve diverse client needs effectively.
- Strong phone etiquette skills with experience managing multi-line phone system.
- Previous clerical or administrative experience demonstrating attention to detail and proofreading skills.
- Ability to manage time efficiently, prioritize tasks effectively, and handle multiple responsibilities simultaneously.
Pay: $22.36 – $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Surgery Center hours are Monday – Friday, 06:00am – 4:30pm. Receptionist will have a rotating schedule with other admin staff. Must be able to arrive promptly for patient registration (pre-op appointments prior to surgery). Shift can be 05:30am – 2pm or 07:30am – 4pm. This rotation is non-negotiable.
Experience:
- Medical office: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Title: Receptionist/Scheduler
Company: Holly Springs Surgery Center
Location: Holly Springs, NC
