Overview
Receptionist (Saudi) Jobs in Riyadh, Saudi Arabia at سواعد للتوظيف | Sawaid Recruitment
Title: Receptionist (Saudi)
Company: سواعد للتوظيف | Sawaid Recruitment
Location: Riyadh, Saudi Arabia
Job Summary:
We are seeking a professional and customer-oriented Front Desk Officer to join a leading company in the electronics and technology sector. The successful candidate will be responsible for creating a positive first impression for customers and visitors, managing service requests, supporting front desk operations, and coordinating with internal teams to ensure a smooth and efficient customer experience.
Key Responsibilities:
- Welcome and assist customers and visitors in a professional and friendly manner.
- Register service requests and create work orders through the system.
- Provide basic information regarding products, services, warranties, and service procedures.
- Coordinate with technicians and internal departments to ensure smooth service operations.
- Follow up on service requests and keep customers informed of progress and updates.
- Handle customer inquiries and direct them to the appropriate department.
- Maintain accurate customer records and update information in the system.
- Process service-related documentation and ensure data accuracy.
- Support daily front desk operations and administrative tasks.
- Ensure the reception and waiting areas are organized and presentable at all times.
- Assist in preparing reports and maintaining operational records when required.
Requirements:
- 1–4 years of professional work experience.
- Previous experience in reception, administration, coordination, or related roles is preferred.
- Fluent in English (spoken and written) – Mandatory.
- Strong communication and interpersonal skills.
- Professional appearance and positive attitude.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office applications and related systems.
- Ability to manage multiple tasks and work effectively in a fast-paced environment.