Overview

Receptionist – Medical Bureau Jobs in Pretoria, South Africa at Medical Resources Group (Pty) Ltd

Location: Pretoria East
Type: Full-Time, On-Site
Salary: Market-Related (Based on Experience)
Apply: rec
Subject line: Medical Receptionist PTA East

About the Opportunity

A well-established Medical Bureau in Pretoria East is seeking a dependable, detail-oriented, and experienced Medical Receptionist to join their administrative team. This front‑line position is ideal for someone with hands‑on experience in capturing medical claims
, strong typing accuracy, and a high level of professionalism when engaging with practices and patients.

You will play a key role in supporting the smooth operation of the bureau, ensuring efficient communication, data accuracy, and quality service delivery.

Key Responsibilities

  • Greet all patients and visitors professionally and courteously
  • Answer and manage incoming calls; route messages accurately
  • Register and update patient information in the medical billing system
  • Capture patient information and medical aid claims on the system accurately and promptly
  • Liaise with patients, medical aid schemes, and the healthcare team
  • Provide general administrative support: scanning, filing, correspondence
  • Maintain confidentiality and accuracy in handling sensitive medical data
  • Assist with appointment scheduling and patient queries

Minimum Requirements

  • Minimum 2 years’ experience in a medical receptionist or admin role
  • Hands‑on experience capturing medical claims (Essential)
  • Valid driver’s license and own transport (Essential)

Technical Skills

  • Computer literacy (MS Word, Excel, Outlook)
  • Typing speed:
    Minimum 35–45 words per minute
  • High level of accuracy in data entry and claims processing
  • Familiarity with medical billing systems (advantageous)

Advantageous

  • Experience in a Medical Bureau or Specialist Practice
  • Familiarity with medical billing systems
  • Understanding of ICD-10 coding and PMB protocols

Ideal Candidate Profile

  • Strong sense of responsibility and ownership
  • Able to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Professional, calm, and customer-service driven
  • High attention to detail and strong organisational skills
  • Maintains discretion with confidential patient information

How to Apply

Send your CV and a cover letter to:
rec
Subject line:
Medical Receptionist PTA East

If you do not receive feedback within 2 weeks, please consider your application unsuccessful.

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Title: Receptionist – Medical Bureau

Company: Medical Resources Group (Pty) Ltd

Location: Pretoria, South Africa

Category:

 

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