Overview
Receptionist / Front Desk Officer Jobs in Singapore at Atlas Harvest Ltd (AHL)
Title: Receptionist / Front Desk Officer
Company: Atlas Harvest Ltd (AHL)
Location: Singapore
Role Description
Receptionist
- Greet and welcome visitors in a professional and friendly manner
- Answer, screen, and direct incoming phone calls to appropriate departments
- Handle general inquiries from clients, guests, and staff
- Maintain a clean and organized reception area
- Manage visitor logs, security sign-ins, and access control procedures
- Provide basic administrative support such as filing, data entry, and document handling
- Coordinate courier services, mail distribution, and deliveries
- Assist with meeting room bookings and scheduling support
Front Desk Officer
- Act as the first point of contact for clients, visitors, and employees
- Provide accurate information regarding company services, schedules, or procedures
- Manage check-in and check-out processes for visitors or guests
- Support front office operations including appointments, reservations, and inquiries
- Handle complaints or issues professionally and escalate when necessary
- Coordinate with internal departments to ensure smooth front desk operations
- Maintain records, logs, and front office documentation accurately
- Ensure compliance with security and company protocols at the reception area
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Hospitality, Communications, or related field
- 1–4+ years of experience in receptionist, front desk, or customer service roles
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Good telephone etiquette and customer service skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong organizational and multitasking abilities
- Ability to handle high-traffic environments calmly and efficiently
- Basic administrative and clerical skills
- Attention to detail and reliability
- Experience in corporate offices, hotels, or service industries is preferred
- Ability to work independently and as part of a team