Overview
Receptionist/Administrative Assistant/Billing Jobs in Fremont at Fremont Therapy & Wellness
Are you a high-energy, organized, and people-focused individual who enjoys working in a collaborative medical office setting? Do you already have medical reception/scheduling/ billing and patient AR experience?
Fremont Therapy & Wellness is a locally owned, award winning fast-paced, team-driven Physical & Occupational Therapy clinic focused on delivering exceptional patient care and an outstanding front office experience. We are looking to add a new team member to our front office team that has experience in and wants to focus on our billing and revenue cycle management as well as assist with the front desk.
Key Responsibilities
- Maintain smooth daily clinic flow alongside a team of 2 other receptionists each with distinct areas of responsibility of clinic flow
- Accurately verify insurance benefits online and over phone and communicate coverage clearly
- Assist patients with understanding payments and follow up phone calls to patients on outstanding balances
- Problem-solve and manage tasks independently in a busy environment
- Each of our Front Desk Patient Coordinators have a specific area they specialize and take ownership in (Master Schedule Management, Authorization and Referrals). This position would focus on Billing and Patient AR aspect of the front desk with monitoring of patient balances, calling on patient AR, completing monthly sending of statements to patients and answering patient question.
- Answer phones professionally and confidently
- Schedule patient appointments efficiently
What We’re Looking ForMust-Haves:
- Positive, upbeat attitude
- Excellent customer service and phone skills
- Strong multitasking and organization abilities (no day is the same)
- Team player who collaborates well with others
- Ability to work independently and figure things out
- Comfortable discussing payments and payment balances with patients in person and over the phone
- Experience with medical insurance verification and explanation to patients
Bonus:
- Bilingual (Spanish/English)
- Any medical billing and collections experience
Who Thrives in This Role
- Someone who enjoys a fast-paced environment
- Naturally organized and detail-oriented
- Confident communicator (especially on the phone)
- Takes ownership and doesn’t wait to be told what to do
HOURS: 8:30am – 5:30 pm M-Th and Fridays 8:00-5:00pm
Pay is determined by experience and skills.
***Applicants do not have to have specific billing and coding experience. Those with experience will qualify in the upper pay range.
Pay: $18.00 – $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Receptionist/Administrative Assistant/Billing
Company: Fremont Therapy & Wellness
Location: Fremont
