Overview
Receptionist/Administration Assistant Jobs in Knowsley, UK at Merseycare
Location: Knowsley
Job overview
An exciting opportunity has arisen for 2 Band 2 Administration Assistant / Receptionist within Community Care Services at Mersey Care NHS Foundation Trust. This role is a key position, providing a professional, welcoming, and customer-focused administrative support service. You will support clinical teams and patients as part of the Therapies & Specialists Hub across the Community Division.
Main duties of the job
- Provide an efficient and effective clerical service to the multi-disciplinary team.
- Offer administrative support including answering telephone calls, photocopying, scanning, uploading referrals, making appointments, and other related tasks.
Working for our organisation
Mersey Care is one of the largest NHS trusts providing physical health and mental health services in the North West, serving over 1.4 million people. We offer specialist inpatient and community services that support physical and mental health, along with specialist inpatient mental health, learning disability, addiction, and brain injury services.
Person specification Qualifications
- GCSE or NVQ2 or equivalent experience
- Customer Service Qualification
Knowledge/Experience
- IT Literate
- Proven experience of word processing, spreadsheet, and email software
- Experience of using patient administrative systems
- Effective communication and interpersonal skills including telephone and face-to-face communication
- Experience of general administration office skills – filing, photocopying, faxing, note taking
- Experience of working to conflicting demands and working effectively within teams
- Ability to work in a confidential and sensitive manner
- Ability to plan, prioritise and schedule own work
- Able to work flexibly in accordance with service needs
- Experience of handling cash/raising invoices relating to patient charges
- Good organisational skills
- Ability to work without supervision
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Title: Receptionist/Administration Assistant
Company: Merseycare
Location: Knowsley, UK
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