Overview
Receptionist Jobs in Shyamoli, Dhaka, Bangladesh at nextjobz
Title: Receptionist
Company: nextjobz
Location: Shyamoli, Dhaka, Bangladesh
Company Name: MEDISON MEDICAL SERVICES LIMITED
Location: Dhaka (Shyamoli)
Job Type: Full-Time
Workplace Type: Full-time
Job ID: IJOB202647232
Patient Handling & Support
- Welcome patients and provide proper guidance.
- Register patients for diagnostic tests.
- Explain test procedures, preparation requirements, and timings.
- Handle patient queries politely and professionally.
Appointment Management
- Receive phone calls and schedule appointments.
- Manage online/offline booking systems.
- Confirm patient appointments and follow-up when required.
Report Management
- Inform patients when reports are ready.
- Deliver printed or online reports.
- Maintain confidentiality of patient information.
Customer Complaint Handling
- Listen to patient complaints and provide solutions.
- Escalate serious issues to supervisors.
- Maintain good relationships with patients.
Billing & Payment Support
- Explain test costs and available packages.
- Assist with billing, receipts, and payment-related queries.
- Coordinate with the accounts department.
Communication Duties
- Answer telephone calls and emails.
- Communicate with doctors, technicians, and other departments.
- Provide accurate information to customers.
Data Entry & Documentation
- Enter patient details into software systems.
- Maintain records and documents.
- Ensure accuracy of patient information.
Service Quality Improvement
- Collect patient feedback.
- Maintain a professional and friendly environment.
- Follow healthcare service standards.
Requirements
- Experience: 2-4 years
- Education:
- Skills: quality patient care, patient care, receptionist duties, patient records management, customer service skills, customer service management
Last Date of Application: 01 August 2026
