Overview
Receptionist 4 Jobs in New York, NY at Robert Half
Title: Receptionist 4
Company: Robert Half
Location: New York, NY
We are looking for an experienced and dependable workplace guest services coordinator to support front desk operations. This is a Contract position focused on creating a detail-oriented visitor experience while assisting with mailroom coordination, workplace support, and day-to-day office services. The ideal candidate brings hospitality or reception experience, communicates confidently across teams, and is highly organized, punctual, and service-oriented.
Responsibilities:
• Welcome employees, guests, and vendors at the front desk while delivering a detail-oriented and positive experience for everyone entering the office.
• Manage visitor arrival procedures, including check-in, badge and lanyard distribution, and coordination with security to support smooth access to the workplace.
• Partner with internal hosts, security personnel, and event stakeholders to prepare for guest arrivals and ensure visitor protocols are consistently followed.
• Provide day-to-day assistance to employees in person and through Slack, serving as a reliable point of contact for workplace-related questions and support needs.
• Monitor and route incoming requests and service tickets, respond within established service expectations, and escalate issues to the appropriate workplace, IT, security, or management contacts when needed.
• Oversee mailroom activity by receiving, sorting, and distributing mail and packages, and support inventory handling for stored materials, swag requests, and office literature.
• Maintain reception and common areas by restocking office and restroom supplies, verifying approved music selections, and helping keep shared spaces organized and presentable.
• Perform routine workplace walkthroughs to identify maintenance or facility concerns, report findings promptly, and submit requests through the building ticketing process.
• Support onsite meetings and events by assisting with guest logistics, coat and luggage storage procedures, and general front-of-house coordination.wor
• Prior experience in a receptionist, front desk, hospitality, or customer-facing office support role.
• Strong customer service skills with the ability to interact effectively with employees, visitors, and external partners.
• Proficiency with Google Workspace, Microsoft Office tools, Slack, and Zoom in a business environment.
• Ability to manage multiple priorities, including visitor services, mail handling, ticket triage, and workplace support tasks.
• Dependable attendance and punctuality with a consistent commitment to being on time for scheduled shifts.
• Comfortable working with security procedures, visitor policies, and service level expectations in a detail-oriented office setting.
• Experience using ticketing or request-management systems such as Jira is preferred.
• Candidates based near the office or able to commute easily are preferred.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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