Receptionist

We are seeking a reliable and compassionate receptionist to join our skilled nursing facility team. This role is the first point of contact for residents, families and visitors, and plays a vital role in creating a welcoming and professional environment. The ideal candidate will have strong customer service skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

This is a part-time position with approximately 22 hours per week. The schedule may vary and includes every other weekend and holiday rotation.

Benefits:

Part-time employees are eligible for voluntary benefits such as:

• Short-term disability

• Long-term disability

• Dental insurance

• Vision insurance

• Hospital indemnity

Duties & Responsibilities:

• Provide exceptional customer service to residents, family members, staff, and all visitors

• Greet and assist visitors with kiosk screening

• Operate a multi-line phone system, direct calls, and take accurate messages

• Handle incoming and outgoing mail, packages, and deliveries

• Perform clerical duties such as faxing, scanning, and copying

• Compose and respond to routine email correspondence

• Assist with data entry and maintain accurate records

• Scan and upload medical records as needed

• Assist with Accounts payable tasks when necessary

• Retrieve residents for schedule medical appointments

• Welcome and assist new admits

• Maintain confidentiality and demonstrate respect, compassion, and professionalism in all interactions

• Support team operations with flexibility and a positive attitude

Qualifications:

• High school diploma or equivalent required

• Previous receptionist or administrative experience preferred

• Strong communication and customer service skills

• Proficient in basic computer applications and office software

• Ability to multitask and stay organized in a busy environment

• Professional demeanor with a commitment to resident rights and dignity

Why Join Our Team?

Join a team that values compassion, teamwork, and excellence in care, You’ll play an important role in supporting both our residents and staff while working in a meaningful healthcare environment.

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