RADM-Roster Administrator Jobs in North York, Canada at Lifemark
Location: North York
Viewpoint North York
– Roster Administrator
Location:
235 Yorkland Boulevard, Suite 1200, North York, ON M2J 4Y8
Status:
About Viewpoint
Viewpoint is the leading provider of high quality, defensible independent medical assessments. We are Canada’s largest IME company, delivering timely access to an extensive network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals in over 300 physical locations across the country. With this breadth of coverage, we maintain overall service quality, accuracy and consistency while catering to the geographical needs of our clients.
Our clients cross a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers and government organizations. Our strength lies in the foundation of excellence in service delivery that we provide, as well as our ability to work in close partnerships with our customers and assessors.
About Roster Administrator
This role is essential for managing the Viewpoint assessor roster and developing strong relationships with assessors.
Duties
Managing the assessor roster and recruiting new assessors
Oversee communication with assessors including feedback, addressing concerns, providing guidance and support
Building and maintaining relationships with assessors
Serve as the point of contact for assessors
Maintaining current assessor profiles in the management system, including all regulatory document requirements
Maintaining current assessment location profiles and contact information
Coordinate availability to ensure adequate coverage for specialties, services and locations in demand, and release unused availability
Researching and screening potential new assessors, engaging in preliminary discussions regarding service terms negotiation and expectations regarding fees and availability
Be involved in recruitment strategy planning
Conduct assessor training on the management system Assessor Portal
Qualifications
Excellent oral and written communication skills
Must possess strong tendencies for accuracy and attention to detail
Excellent time management skills: ability to plan and prioritize workload as well as adaptability to a changing multi-tasked environment
Excellent multi-tasking and stress management skills
Advanced level of customer service skills
Advanced level in Microsoft Office Word – current version
Intermediate level in Microsoft Office Excel – current version
Advanced level understanding of database requirements and skills
Familiarity and experience with insurance claims, legislatives policies and medical terminology is an asset.
Relevant experience in IME work is an asset
3
-5 years experience working in a Client Service or administrative position, ideally within the IME/health care environment
Why choose Viewpoint?
Comprehensive and flexible health and dental choices with Flex benefits
Lifemark Employee Assistance Program
Shoppers Drug Mart Employee Discount (30%)
Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
Goodlife Fitness Corporate Discount Gym Membership
Ongoing internal training and development with opportunities for mentorship
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
Nationally recognized brand with a strong digital presence
Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!
Monday to Friday 9 am to 5 pm
Title: RADM-Roster Administrator
Company: Lifemark
Location: North York, Canada
Category:
