Property Manager

Job Summary:
The Property Manager is responsible for the professional management of all assigned properties, personnel and tenant satisfaction. They must have experience in property management for both long-term and short-term residential and commercial leasing. The Property Manager will take ownership of the day-to-day operations and have the ability to organize all necessary information for multiple rental properties.

Supervisory Responsibilities:

• To direct business activities of the Leasing Agent/Property Manager.

Essential Duties and Responsibilities:

• Diligent in advertising vacant properties and finding tenants in a timely manner.
• Provides non-traditional marketing options on difficult to rent properties.
• Provides prompt, professional response and follow through regarding tenant inquiries, problems, and complaints.
• Coordinates move-in for new tenants and move-out inspections for tenants vacating their space.
• Meets with potential tenants, showing the property, assessing tenant applications, and conducting background checks.
• Arranges leasing agreements and properly filing all pertinent documents.
• Investigates and resolves property complaints and rental violations.
• Responsible for overall financial and operational management of both commercial and residential properties.
• Responsible for reporting the property’s financial, occupancy, and expiring lease statuses to landlord monthly and on an as needed basis.
• Establishes and maintains good relationships with tenants by making sure tenants are cared for while also making sure they uphold their responsibilities towards landlord by enforcing rental terms.
• Collects rent and property fees.
• Responsible for overseeing maintenance and upkeep of all properties with a focus on getting the best service from our subs and vendors at the best possible cost.
• Willing to perform minor maintenance tasks on rental properties, as needed.
• Carries out administrative tasks for the homebuilding company including answering phone calls, scheduling meetings, ordering supplies, filing, and typing, as needed.
• Provides guidance to in-house handyman on property management related projects.

Perform other related duties as assigned, when needed.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Must be able to prioritize multiple deadlines in an efficient manner.
• Ability to work independently and collaboratively.
• Excellent organizational and time management skills.
• Proven experience in property management and with property management software.
• Strong negotiation and communication skills.
• Ability to handle multiple properties simultaneously.
• Knowledge of local property regulations and laws
• Experience in marketing and tenant acquisition.
• Financial management skills.
• Excellent team player with the willingness to work beyond the scope of typical property management tasks and responsibilities.
• Schedule must be flexible to accommodate tenants moving in and moving out. May include some evenings and/or weekends and long hours.
• Ability to take ownership of the entire leasing process.
• Proven experience managing a team.
• Experience with “staging” properties a bonus but not required.
• Bi-Lingual English/Spanish preferred.
• Valid Driver’s License.

Education and Experience:

• Bachelor’s degree in real estate, business administration, or related field.
• Minimum of 3 – 5 years of experience as a Property Manager with experience leading a team.
• Certified Property Manager (CPM) or Real Estate License or similar certification preferred.
• Must be knowledgeable of NC State Laws regarding Landlord/Tenant relationships and be able to see through the eviction process, from start to finish, in both the residential and commercial spaces.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Ability to stand, walk, bend, and perform some travel.
• Must be able to lift up to 50 lbs., pushing and pulling abilities.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities, as these may change, and/or new ones may be assigned at any time with or without notice.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law."