SUMMARY

To assist account directors, account executives and account managers in the day-to-day handling and maintenance of the mailing programs of assigned accounts. Provide administrative and professional secretarial support to the account services department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Input data into CJM, process changes to job. May include setting up new customers.
• Generate inventory, production count and other miscellaneous reports. Provide general follow-up assistance.
• Follow-up on material leftovers: Assist AM in supplying customers with leftover balance reports. Attain material disposition. Write transportation orders.
• Mailpiece preparation:

• Process customer samples
• Verify accuracy of production samples.
• Prepare customer samples for approval
• Assist in the preparation of internal production samples

• Verify and file production QC pulls
• Perform record keeping. Assist in sign-off preparation.
• Assist in preparing postage requests, postal reports and scan 3602’s.
• Prepare transportation orders to ship samples
• Prepare PDF’s for clients.
  Assist Quote Team with scanning and filing.
• Backup telephone function. Provide switchboard/receptionist relief.
• Make hospitality arrangements, as required.
• Perform all duties in a confidential and professional manner.
• Complete special projects, as required.
• Comply with company rules and regulations.
• Maintain confidentiality of company-sensitive data.
• Implement a commitment to quality philosophy and recommend methods and procedures to reduce cost and/or improve operating efficiency of the department.
• Keep manager/supervisor informed of activities and situations that will impact the achievement of corporate or department goals and objectives.
• Perform other related duties as required to achieve the goals and objectives of the department and company.

EDUCATION/EXPERIENCE

• Associates degree plus 1-2 years of experience in a clerical position or equivalent experience

COMPETENCIES

• Team oriented
• Detail oriented
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Word, Excel and Power Point
• Knowledge of word processing software
• Excellent organizational skills