Production Assistant – Call Center ( Monday to Friday 6:30am to 3:30pm)

• Provides DL-Admin support such as but not limited to ship date verification and scheduling, case scanning, task crediting, work orders/product codes updating, and department coordination.
• Evaluates cases to ensure all Company quality standards are met.
• Assists management and production in all company initiatives implemented.
• Loads and organizes case distribution carts according to established guidelines.
• Monitors case flow for rush cases; distributes rush cases promptly to prevent production delays and ensure efficient workflow.
• Routes cases to correct department based on production criteria.
• Monitors delayed cases; updates ship dates.
• Ensures communication regarding production updates between working shifts are clear, concise, and open.
• Utilizes GO Location Scan to keep track of case location and status on production floor.

• Ensures high productivity by problem solving and coordinating with production to meet turnaround time schedule.
• Tracks and collects evaluation case data to create reports.
• Performs other related duties and projects as business needs require at direction of management.

• High School Diploma or equivalent.
• Minimum (1) year of dental production experience.

• None.

Pay Range: $18.00/hr