Overview
Premium Services Counselor Jobs in Watertown, NY at Center for Sight
Our busy medical practice is seeking a dynamic, outgoing, organized, and articulate individual to counsel and educate our patients on their medical conditions and the treatments available. The ideal candidate should be a people person who is enthusiastic, possess excellent communication skills, and a desire to learn and grow within our organizaiton.
Customer Service experience with great interpersonal skills is a must as you will be expected to articulate the needs of our patients, present information, and discuss recommendations in a professional, yet personal manner.
Key Responsibilities (to include but are not limited to):
- provide outstanding customer service to our patients: warm greetings, answer questions, address concerns
- educate patients on various procedures, treatments, and products to ensure they have a clear understanding of their options
- assist patients: scheduling appointments, filling out paperwork, navigating practice processes
- learn to operate and maintain specialized equipment under the guidance of senior staff
- collaborate with doctor’s & staff to ensure a seamless experience from check-in to check-out for our patients
- assist with administrative tasks: answering telephone calls, filing patient records, processing payments
- maintain clean & organized workspaces, including the reception area
- enhance knowledge, skills, & customer service qualities by actively participating in training sessions & workshops
- provide weekly progress reports & productivity recaps
Qualifications:
- excellent organizational skills
- strong verbal & written communication skills
- excellent teamwork & networking skills
- ability to prioritize & multitask in a fast-paced enviorment
- High School diploma or equivalent: additional education or certifications in healthcare administration or customer service is a plus
- proficient in Microsoft Word, Excel, Outlook, Power Point, etc.
If you are passionate about helping others, and eager to grow in a dynamic and progressive healthcare environment, then we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $17.00 – $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Multiple locations
Title: Premium Services Counselor
Company: Center for Sight
Location: Watertown, NY
