Police Records Clerk – Record Processing Detail (Part-Time)

Are you ready to make a difference in your community and Rise to Serve? Join us in making a positive impact to ensure safety and uphold justice and become a proud member of the Phoenix Police Department family! The Phoenix Police Department’s mission is to build and foster strong relationships with the community through outreach and engagement while adhering to its highest standards and traditions.

The Police Records Clerks will respond to requests from Law Enforcement Agencies only. Responsibilities include and are not limited to:

• Process background checks, including Brady Gun Law checks and urgent law enforcement requests.
• Upload Department Subpoenas and other high level supplemental documents.
• Oversee and maintain the Master Name Indices containing more than eleven million names.
• Complete work within required daily and weekly timelines and goals.
• Use computers and multiple law enforcement databases to track and process requests, including:
• SharePoint and Microsoft Office Suite.
• RMS (Records Management System).
• CAD (Computer Aided Dispatch).
• ACIC, NCIC, MVD, and III databases.

Location: Police Headquarters, 100 W Washington Street, Phoenix AZ 85003

Shift: Day shift – Monday thru Friday with holidays and weekends off. This part-time position will work a minimum of 20 hours a week and no more than 32 hours a week.

• Possess strong customer service skills when handling potentially difficult circumstances.
• Ability to demonstrate proper English usage, grammar, sentence structure, punctuation, and spelling.
• Demonstrate the ability to follow verbal and written instructions.

Pay Range: $22.61 to $33.41 per hour.

Hiring Range: $22.61 to $30.31 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 341. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

Part-time employees are eligible for earned paid sick time, city training, and free or discounted bus and light rail fares.

• One year of clerical experience.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver’s license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.

For information regarding pre-screening and driving positions,

• .
• The City job description can be found here.

The minimum qualifications listed above, plus experience:

• Providing customer service in fast-paced environment over the phone and in person.
• Working with processing, reviewing and fulfilling records requests.
• Processing, maintaining, and auditing confidential documentation.
• Working in law enforcement, the criminal justice field, or a similar environment.
• Using Microsoft Office.
• In general computer use such as email, internet for research purposes, and data entry.

Recruitment closes May 5, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.

If you are in need of computer resources,

• for free options.

Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.

• for more information.
• Explore other Employment Opportunities with the City of Phoenix.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

Police Records Clk, JC:01210, ID# 61456, 4/27/2026, USM, MMN, Benefits: PT

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.