Overview
Plumbing Office Assistant/Receptionist Jobs in Lake Worth, FL at Mike the Plumber, Inc.
Overview
We are hiring immediately for a Customer Service & Dispatch Coordinator for our busy plumbing company. This is a fast-paced role that requires strong communication skills, critical thinking, and the ability to manage multiple priorities. If you are dependable, organized, and great with customers, we want to hear from you!
What You’ll Do
- Answer incoming calls and provide friendly, professional customer service
- Speak with customers to understand issues and schedule service calls quickly and efficiently
- Use critical thinking to prioritize jobs and respond to customer needs
- Dispatch technicians and coordinate daily service schedules
- Handle customer concerns with patience and problem-solving skills
- Process payments and assist with basic accounts receivable tasks
- Follow up on outstanding invoices and assist with collections
- Maintain accurate records and close out jobs in the system
- Work with QuickBooks, Google Sheets, and Service Fusion
What We’re Looking For
- Strong customer service and phone skills (this is a must)
- Ability to think quickly and stay organized in a fast-paced environment
- QuickBooks experience required
- Dispatching or scheduling experience preferred
- Comfortable using computers and multiple systems
- Reliable, professional, and team-oriented
Why Apply?
- Immediate opening – start ASAP
- Steady, full-time position
- Fast-paced, team-oriented environment
Job Type: Full-time
Benefits:
- Paid time off
Pay: $17.00 – $23.00 per hour
Benefits:
- Paid time off
Application Question(s):
- Have you worked in a plumbing or construction office previously?
Experience:
- construction office: 3 years (Required)
- QuickBooks: 3 years (Required)
- Appointment scheduling: 2 years (Required)
Ability to Commute:
- Lake Worth, FL 33467 (Required)
Work Location: In person
Title: Plumbing Office Assistant/Receptionist
Company: Mike the Plumber, Inc.
Location: Lake Worth, FL
