Overview
Personal Assistant Jobs in Mount Laurel, NJ at Doctor Fix It
Executive Assistant to the Owner of Doctor Fix It Restoration & Reconstruction
Location: Mount Laurel, NJ
Schedule: Monday–Friday | 8:00 AM – 4:30 PM
Pay: $19–$22 per hour (Based on Experience)
Employment Type: Full-Time
About the Position
This is not your typical Executive Assistant position.
I’m looking for someone to become my right hand—someone who wants to help build a growing company, not simply complete assigned tasks.
As the owner of Doctor Fix It Restoration & Reconstruction, my focus is on serving customers, growing the business, and supporting my team. I need someone who can help keep me organized, make sure nothing falls through the cracks, and ensure our customers receive an exceptional experience from the first phone call to the final invoice.
I’m looking for someone who naturally takes ownership, solves problems, follows through, and genuinely cares about the success of the company. I want someone who is willing to learn the business, earn trust, and eventually make decisions independently that keep projects moving and customers happy.
If you enjoy organization, communication, technology, customer service, and being an essential part of a growing business, we’d love to meet you.
ResponsibilitiesExecutive Support
- Manage the owner’s calendar and daily schedule
- Schedule appointments to avoid conflicts and maximize driving efficiency by geographic location
- Organize and maintain the owner’s email inbox
- Draft emails and correspondence when appropriate
- Prioritize daily tasks and remind the owner of deadlines, meetings, and commitments
- Coordinate meetings, phone calls, and appointments
- Keep the owner organized and focused on high-value activities
Customer Experience
- Contact customers after appointments and estimates
- Follow up with customers to answer questions and determine if they’re ready to move forward
- Ensure estimates are sent promptly and customers aren’t left waiting
- Keep customers informed throughout every phase of their project
- Resolve customer concerns professionally and quickly
- Deliver an exceptional customer experience from start to finish
Operations Support
- Monitor active jobs to ensure they continue moving without delays
- Follow up with employees regarding estimates, paperwork, scheduling, documentation, and customer communication
- Help keep projects organized and moving efficiently
- Ensure no jobs, estimates, or customer requests fall through the cracks
- Help improve company systems, communication, and daily operations
Technology & AI
We’re committed to embracing technology to improve our business.
Responsibilities include:
- Researching and implementing Artificial Intelligence (AI) tools to improve efficiency
- Helping automate repetitive office tasks
- Identifying software and technology that improve customer communication, scheduling, and workflow
- Assisting with the implementation of new technology throughout the company
Who We’re Looking For
The ideal candidate is:
- Highly organized
- Detail-oriented
- Honest and trustworthy
- Friendly, professional, and confident
- An excellent communicator
- Comfortable speaking with customers, employees, and business professionals
- A self-starter who doesn’t wait to be told what to do
- Calm under pressure
- Able to manage multiple priorities without sacrificing quality
- Comfortable learning new technology and AI tools
- Interested in business growth, marketing, and networking
- Eager to learn and grow professionally
Most importantly…
We’re looking for someone who will care about our customers and our business almost as much as the owner does.
We want someone who doesn’t just complete tasks—we want someone who sees problems, finds solutions, and takes pride in helping build an outstanding company.
QualificationsRequired
- Previous Executive Assistant, Administrative Assistant, Office Manager, Assistant Manager experience
- Excellent organizational and time management skills
- Strong written and verbal communication
- Professional phone etiquette
- Experience with Microsoft Office, Outlook, and Google Workspace
- Ability to multitask and prioritize effectively
- Strong attention to detail
- Valid driver’s license
- Reliable personal vehicle
- Smartphone
Preferred
- Customer service or sales experience
- Restoration, construction, or home services experience
- Experience with CRM software
- Experience using AI tools such as ChatGPT, Microsoft Copilot, or Google Gemini
What Success Looks Like
When you’re successful in this role:
- The owner’s schedule is organized and optimized.
- Emails are organized, prioritized, and responded to promptly.
- Customers receive timely communication and exceptional service.
- Estimates are followed up on consistently.
- Employees stay accountable and projects continue moving.
- AI and technology improve the company’s efficiency.
- The owner can focus on growing the business because the day-to-day details are handled professionally.
Why Join Doctor Fix It?
Doctor Fix It Restoration & Reconstruction is a growing restoration company serving homeowners and businesses throughout South Jersey and Pennsylvania. We specialize in water, fire, mold, storm, and reconstruction services, and we’re committed to delivering outstanding customer service on every project.
This is more than an Executive Assistant position—it’s an opportunity to work directly with the owner, help shape the future of the company, and grow into a key leadership role.
If you’re looking for a career where your work matters, your ideas are valued, and you can make a real impact every day, we’d love to hear from you.
Pay: $18.00 – $22.00 per hour
Benefits:
- Paid time off
People with a criminal record are encouraged to apply
Experience:
- Office: 2 years (Preferred)
Work Location: In person
Title: Personal Assistant
Company: Doctor Fix It
Location: Mount Laurel, NJ
