Overview

Permit Applications & Administrative Specialist Jobs in Appleton, WI at Basement Repair Specialists LLC

Basement Repair Specialists is seeking a highly organized and detail-oriented Administrative Assistant to support our growing operations team. This role plays a key part in ensuring projects move efficiently from sale to production by managing permit applications, coordinating with municipalities, and supporting administrative operations.

In addition to permitting responsibilities, this position will assist with appointment overflow calls, onboarding/offboarding processes, and administrative support such as vehicle maintenance coordination.

The ideal candidate is dependable, organized, and comfortable communicating with municipalities, customers, and internal staff in a fast-paced construction environment.

Key Responsibilities

Permit & Project Coordination

  • Prepare and submit permit applications for residential construction projects
  • Coordinate with local municipalities regarding permit requirements and approvals
  • Track permit status and follow up on pending applications
  • Maintain accurate records of permits, inspections, and approvals
  • Review contracts and project details to ensure permit accuracy
  • Schedule required inspections with municipalities
  • Ensure projects remain compliant with local building codes

Administrative & Operations Support

  • Assist with project setup and administrative coordination
  • Support sales, production, and scheduling teams
  • Handle overflow inbound appointment calls and assist with scheduling sales appointments
  • Communicate with homeowners regarding permit-related or scheduling needs

HR & Office Support

  • Assist with employee onboarding and offboarding processes
  • Maintain organized employee and operational documentation
  • Support general office administrative tasks

Fleet & Equipment Coordination

  • Help manage vehicle maintenance scheduling and records
  • Track service needs and coordinate with vendors to ensure vehicles remain operational

Perform additional administrative and operational duties as needed to support team efficiency and evolving business needs

Qualifications

  • Strong organizational and administrative skills
  • Excellent communication and customer service abilities
  • Ability to manage multiple projects and deadlines simultaneously
  • Detail-oriented with strong follow-through
  • Proficient with computers, email, and Microsoft Office or Google Workspace
  • Comfortable learning municipal permit systems and processes
  • Ability to work independently while contributing to a team
  • Construction, permitting, office administration, or customer service experience preferred but not required

Compensation & Benefits

  • Full-time position
  • Starting pay approximately $18/hour (based on experience)
  • Paid training provided
  • Opportunities for growth within a rapidly expanding company
  • Supportive and team-oriented work environment
  • Stable, year-round employment

About Basement Repair Specialists

Basement Repair Specialists is a leading foundation repair, waterproofing, and crawlspace company serving homeowners throughout Wisconsin. We are committed to professionalism, exceptional customer service, and delivering high-quality solutions for every project.

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Title: Permit Applications & Administrative Specialist

Company: Basement Repair Specialists LLC

Location: Appleton, WI

 

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