Overview
Payment Reconciliation Assistant Jobs in Cyberjaya, Selangor, Malaysia at Trading PRO
Title: Payment Reconciliation Assistant
Company: Trading PRO
Location: Cyberjaya, Selangor, Malaysia
JOB DESCRIPTION :
- Monitor transactions and user activities on and off the platform to detect suspicious
behaviour and potential fraud.
- Conduct on-chain analysis to trace cryptocurrency flows and identify fraudulent or high-
risk patterns.
- Review customer transactions for risks such as account takeover, social engineering,
friendly fraud, and identity theft.
- Investigate chargebacks and fraud claims, analyse loss trends, and recommend
preventive measures.
- Analyse trading and behavioural patterns, including blockchain data, to strengthen fraud
detection strategies.
- Prepare and present detailed reports on fraudulent activities, risk exposure, and
preventive actions to senior management.
- Collaborate with internal teams and external partners to improve investigative processes
and minimize company risk.
- Contact customers via phone or email to verify transactions, account details, and
suspicious activities.
- Ensure timely and accurate processing of payments, authorizations, and reconciliations.
- Resolve client payment-related queries and discrepancies efficiently.
- Monitor payment alerts from service providers, take necessary action, and escalate risks
or irregularities immediately.
- Support major or complex fraud investigations in coordination with Customer Support,
Back Office and Compliance teams.
- Keep updated on industry trends, regulatory changes, and technological advancements
to enhance fraud prevention systems and perform other tasks as assigned by
management.
Interested candidates, kindly apply by emailing your resume to [email protected]
