Payment Processing Clerk

WHO WE ARE

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What We Offer:

Impact – The work you do here matters to millions.

Growth – Philadelphia is growing, why not grow with it?

Diversity & Inclusion – Find a career in a place where everyone belongs.

Benefits – We care about your well-being.

The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.

Learn more here: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

Equal Access to Civil Service Testing

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [email protected]. For more information, go to: www.phila.gov/humanrelations

The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodation for candidates with documented medical or religious reasons. Candidates may request accommodation for a Civil Service examination by contacting the Office of Human Resources (OHR) at 215-686-2350 or by email at [email protected]. The accommodation process is interactive and requires cooperation and communication between the applicant and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.

Only an on-line application will be accepted for this exam. Paper applications will not be accepted.

Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.

For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-686-0880 or by email at [email protected]

Information concerning employment with the City of Philadelphia may be found at:

• work.phila.gov
• https://www.phila.gov/departments/office-of-human-resources/jobs/civil-service-faqs/
• www.facebook.com/PhilaOHR
• www.twitter.com/PhilaOHR
• www.youtube.com/@PhilaOHR
• www.linkedin.com/showcase/philahr

General Definition

This is payment processing work for the Revenue Department, the Office of the City Treasurer, or the Philadelphia Sheriff’s Office. Employees in the Revenue Department are responsible for processing a variety of tax payments through the use of point-of-sale terminals or electronic validating equipment. Employees in the Office of the City Treasurer are responsible for processing payroll checks and a variety of other check payments and conferring with City departments and outside vendors to resolve check payment requests. Employees in the Philadelphia Sherriff’s Office are responsible for processing deposits and settling accounts related to Judicial Mortgage Foreclosure and Tax Sales and validating and issuing balances for the Defendant Asset Recovery Team. Employees are responsible for processing a large volume of payment transactions using a point-of-sale terminal, or receipt of payments using electronic validating equipment. Significant to the work is the processing and reconciliation of complicated payments and the generation of payment reports. Work is performed under the close supervision of a Payment Processing Supervisor or an administrative superior.

The analyst responsible for reviewing applications and additional documentation for this job opportunity is:

Notes to Applicants and Projected Exam Information

Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.

PREFERENCE FOR PHILADELPHIA RESIDENTS:

If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

EXAM INFORMATION:

This computer-based examination will be scheduled for the week of August 24, 2026. Please note that this examination date is subject to change

TEST REVIEW:
In accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call 215-686-0880 if you wish to schedule a Test Review

Level of Education Required

High school/GED

Minimum Acceptable Training and Experience

The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests. Candidates must meet requirements within 30 days after the last date for filing applications.

2. EDUCATION:

Education equivalent to completion of twelfth school grade.

AND

3. EXPERIENCE:

One year of clerical experience performing payment transactions.

OR

Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources.