Overview
Patient Service Front Desk Coordinator Jobs in Midlothian at Advanced Arthritis & Rheumatology Care, P.C.
Patient Service Front Desk Coordinator– Part time position. Working days are the first, third, and fifth Monday, and every Tuesday, Thursday, and Friday from 8:00 am – 5:00 pm. Ranging from 24 -32 hours each week. Pay period is for a total of 56 hours.
Are you a friendly, organized, and compassionate professional who enjoys helping others achieve better health? We are seeking a Patient Service Representative / Receptionist to join our growing team.
In addition to providing exceptional rheumatology care, our practice is expanding its focus on Lifestyle Medicine, Wellness, and Weight Management, helping patients improve their overall health through evidence-based interventions.
Position Summary
The Patient Service Representative serves as the first point of contact for patients and visitors.
This individual will provide excellent customer service while supporting front office operations in a fast-paced medical environment.
Responsibilities
Greet and check in patients in a professional and welcoming manner
Answer incoming phone calls and assist patients with scheduling and inquiries
Verify insurance eligibility and demographic information
Collect co-pays, balances, and required paperwork
Schedule appointments and manage provider calendars
Assist with patient communications regarding lifestyle medicine, wellness, and weight
management programs
Support office operations and maintain a positive patient experience
Qualifications
Previous medical office, receptionist, or customer service experience REQUIRED
Knowledge of insurance verification and medical terminology
Must have excellent communication and interpersonal skills
Strong attention to detail and organizational abilities
Ability to multitask in a busy healthcare environment
Proficiency with computers and electronic medical records familiar with Eclinical Works,
Availity.
Positive attitude and passion for helping patients improve their health
What We Offer
Competitive pay based on experience
Supportive team environment
Meaningful work helping patients improve their quality of lif
Job Type: Part-time
Benefits:
- Paid time off
Experience:
- Medical Receptionist: 2 years (Required)
Work Location: In person
Title: Patient Service Front Desk Coordinator
Company: Advanced Arthritis & Rheumatology Care, P.C.
Location: Midlothian
