Overview
Patient Coordinator Jobs in Milford, MA at Unique Smile Dental Associates
Front Desk Team members are a huge part of giving our patients a wonderful experience from beginning to end, greeting patients with a friendly & warm smile and with a professional demeanor.
Responsibilities:
- Strive to provide a superior patient experience
- Check out patients
- Calculate co-payments and present treatment plan
- Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
- Answer and screen incoming phone calls
- Schedule and confirm appointments for Doctors and Hygienists
- Act as a liaison between the Patient and the Doctor
- Collect and post patient payments
- Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments
- Perform other clerical receptionist duties such as filing, photocopying, faxing and other duties as assigned
Desired Qualities:
- Ensures a high level of accuracy and attention to detail when scheduling patients and entering treatment codes
- Demonstrates a positive attitude toward coworkers and patients
- Ability to multi-task especially during peak hours of operation
- Is professional and courteous when communicating with coworkers and patients
- Represents the practice in a positive manner when interacting with patients
- Demonstrates good problem solving skills
- Follows through with tasks and responsibilities in an appropriate and timely manner
- Is adaptable to daily events as they occur
- Conveys a patient-focused manner in communication with others
- Ability to communicate with patients, answer patient concerns and questions
- Versed in dental terminologies and procedures
- Understanding and compliance of HIPAA and OSHA & CDC Guidelines
This Company Describes Its Culture as:
- Detail-oriented — quality and precision-focused
- People-oriented — supportive and fairness-focused
- Team-oriented — cooperative and collaborative
We offer competitive compensation and benefits, including:
- Affordable health insurance
- Continuing Education (CE Units)
- Paid time off, vacation and holidays
- $1500/year dental benefits for employee and immediate family members
- Quarterly & production bonuses
- 401K
- Uniforms
Office hours:
- Monday 7:30 AM to 6 PM
- Tuesday 7:30 AM to 7 PM
- Wednesday 7:30 AM to 6 PM
- Thursday 7:30 AM to 5 PM
- Friday 7:30 AM to 5 PM
- Saturday 7:30 AM to 2 PM (every other)
Previous dental background and customer service experience is a MUST. Experience with the Dentrix and being bilingual are a plus.
Our practice strives for dental excellence and building lasting patient relationships in a fun and busy office. If this sounds like you please submit your resume today– we look forward to hearing from you!
Job Type: Full-time
Pay: $35,000.00 – $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Patient Coordinator
Company: Unique Smile Dental Associates
Location: Milford, MA
