Overview
Patient Care Coordinator/Front Desk Reception Jobs in Needham Heights at Bright Eyes Needham
Bright Eyes Needham is a modern, family-focused optometry practice dedicated to providing exceptional eye care in a welcoming and friendly environment. We are looking for a reliable, energetic, and highly organized Patient Care Coordinator to join our team part-time.
This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and can confidently juggle multiple tasks while maintaining excellent customer service.
What You’ll Do
- Greet patients and create a positive first impression
- Answer phones and respond to patient inquiries
- Schedule appointments and manage the daily schedule
- Verify insurance benefits and explain coverage to patients
- Collect payments and assist with patient check-in/check-out
- Help with appointment confirmations and reminders
- Assist with day-to-day office operations and administrative tasks
- Support a smooth and efficient patient experience from start to finish
- Receive training to perform basic patient testing, including taking preliminary eye measurements and imaging as part of the patient visit
What We’re Looking For
- Friendly, professional, and people-oriented personality
- Strong multitasking and organizational skills
- Excellent communication and customer service abilities
- Attention to detail and ability to learn new systems quickly
- Comfortable working independently and as part of a small team
- Positive attitude and willingness to help wherever needed
Qualifications
- Prior front desk, medical office, or administrative experience is required
- Experience with insurance verification is a plus
- High school diploma or equivalent required
Compensation
- $22–$25 per hour, depending on experience
Schedule
- Part-time
- Approximately 25 hours per week, Monday/Tuesday required
- Some flexibility available for the right candidate
Why Join Bright Eyes Needham?
- Friendly, supportive team environment
- Opportunity to make a meaningful impact on patients and families
- Learn about eye care, vision, and healthcare operations
- Hands-on training with advanced eye care technology and patient testing
- Growing private practice with opportunities for increased responsibilities and additional hours over time
If you enjoy working with people, staying organized, and being part of a growing small business that values excellent patient care, we would love to hear from you. As our practice continues to grow, this position may offer additional hours and opportunities for professional growth for the right candidate.
Pay: $22.00 – $25.00 per hour
Benefits:
- Employee discount
- Free parking
Application Question(s):
- Why are you interested in this role?
- What is your preferred hourly compensation?
- What days of the week are you available?
Work Location: In person
Title: Patient Care Coordinator/Front Desk Reception
Company: Bright Eyes Needham
Location: Needham Heights
