Overview
Patient Care Coordinator – Associate Jobs in Richland at Ideal Dentistry
<Overview>
Join our dynamic healthcare team as a Patient Care Coordinator, where your enthusiasm and organizational skills will directly impact patient experiences and clinic efficiency. In this vital role, you will serve as the friendly first point of contact for patients, ensuring smooth scheduling, accurate documentation, and seamless communication between patients and healthcare providers. Your proactive approach will help create a welcoming environment that promotes excellent patient care and operational excellence. We are looking for someone who will fit in well with a positive group and communicate professionally.
<Duties>
- Greet patients warmly and assist with check-in procedures to foster a positive first impression
- Schedule appointments efficiently, managing calendars and patient flow to minimize wait times
- Verify patient information, perform insurance verification and enter individualized plan details, and update dental records accurately using electronic health record systems
- Provide administrative support such as answering phones, triaging patient needs, responding to inquiries, and managing correspondence
- Collaborate with dental staff to prepare patients for examinations and procedures
- Maintain organized documentation of patient interactions, appointments
- Present treatment plans and confirm financial arrangements
- Ensure compliance with confidentiality standards and dental office protocols at all times
<Qualifications>
- Bilingual Spanish and prior experience in a dental front office is highly preferred
- Strong knowledge of dental terminology to facilitate clear communication and accurate documentation
- Demonstrated ability to support administrative tasks within a healthcare environment
- Excellent organizational skills with attention to detail in managing schedules, insurance information, treatment plans and records
- Familiarity with electronic health record systems and with Open Dental is preferred though not required.
- Ability to work in a group environment, multitask efficiently and maintain a positive attitude
<Benefits>
- 401(k) matching
- Biweekly Medical stipend
- Generous Dental benefit
- Paid vacation
- Life Insurance
This role offers an engaging opportunity to contribute to compassionate patient care while developing your career in healthcare administration. We are committed to fostering an inclusive environment where your skills can thrive.
Pay: $22.00 – $30.00 per hour
Benefits:
- 401(k) matching
- Life insurance
- Paid time off
Work Location: In person
Title: Patient Care Coordinator – Associate
Company: Ideal Dentistry
Location: Richland
