Overview

Patient Authorization Specialist Jobs in California, United States at Pinnacle Technology

Title: Patient Authorization Specialist

Company: Pinnacle Technology

Location: California, United States

🚨 Now Hiring: Patient Authorization Specialist (EPIC | Medi-Cal | CCS)– CCS (Hybrid | Emeryville, CA)

We are looking for an experienced Principal Admitting Worker – CCS Authorization Representative to join our team! If you have strong experience with Epic (APeX), insurance authorization, and order of benefits, this is a great opportunity to work in a high-impact healthcare role.

📍 Location: Emeryville, CA (Hybrid – 16–32 hours/month onsite)

🕒 Schedule: Monday–Friday | 8:00 AM – 4:30 PM

💰 Pay Rate: Minimum $50.88/hour

📌 Job Code: 9031

📢 Union Role: AFSCME Bargaining Unit

🔍 About the Role

The CCS Authorization Representative plays a critical role in securing treatment authorizations for California Children’s Services (CCS) patients, supporting both inpatient and outpatient services.

This role directly contributes to managing approximately $22M weekly in Discharged Not Billed (DNB) accounts, ensuring timely patient access and financial clearance.

🛠️ Key Responsibilities

  • Secure authorizations by submitting Service Authorization Requests (SARs) across all 58 California counties
  • Verify patient demographics, insurance eligibility, and benefits
  • Ensure accurate documentation in Epic (APeX)
  • Collaborate with case managers, providers, and CCS county offices
  • Analyze accounts and resolve authorization or coverage issues
  • Communicate effectively using medical and insurance terminology

Required Qualifications

Education:

  • High School Diploma or GED

Experience:

  • 3+ years of clerical experience (including 2 years at Admitting Worker level or equivalent)
  • Strong experience with insurance eligibility, authorization, and order of benefits
  • Knowledge of Medi-Cal, CCS, and third-party payer guidelines

Skills:

  • Strong analytical and problem-solving abilities
  • Experience with EHR systems (Epic/APeX preferred)
  • Excellent attention to detail and data accuracy
  • Strong interpersonal and customer service skills
  • Ability to work independently and collaboratively

Additional Requirements:

  • Basic medical terminology knowledge
  • Typing speed: 30 WPM
  • Clear and professional written and verbal communication

🌟 Why Join Us?

  • Competitive hourly rate
  • Hybrid work flexibility
  • Opportunity to work with a highly impactful healthcare program
  • Collaborative and mission-driven environment

📩 Interested or know someone who would be a great fit?

Apply now or feel free to reach out directly!

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