Overview
Orthodontic Scheduling Coordinator Jobs in Vestal, NY at Muench Orthodontics
About Us
At Muench Orthodontics, we are dedicated to creating confident, healthy smiles in a warm and welcoming environment. Our team is passionate about patient care, organization, and delivering an exceptional orthodontic experience from the first phone call to the final appointment.
Position Overview
We are seeking a highly organized, friendly, and detail-oriented Orthodontic Scheduling Coordinator to join our team. This role is the heartbeat of our front office—ensuring our schedule runs efficiently, patients feel valued, and the day flows smoothly for both clinical staff and families.
Key Responsibilities
- Coordinate and manage the daily, weekly, and monthly appointment schedule
- Schedule new patient exams, adjustment visits, debonds, retainer checks, and emergency appointments
- Confirm appointments and manage cancellations and reschedules promptly
- Maintain optimal scheduling flow to maximize doctor and clinical team efficiency
- Communicate clearly with patients regarding appointment times, treatment timelines, and office policies
- Work closely with the clinical team to anticipate scheduling needs
- Track missed appointments and follow up accordingly
- Maintain accurate patient records in practice management software
- Support front desk operations as needed (phones, check-in/check-out, etc.
Qualifications
- Previous orthodontic or dental office experience preferred
- Strong organizational and multitasking skills
- Excellent verbal and written communication
- Professional, friendly, and confident demeanor
- Ability to stay calm and solution-focused in a fast-paced environment
- Familiarity with orthodontic practice management software is a plus
What We Offer
- Competitive compensation based on experience
- Paid time off and holidays
- Supportive, team-oriented environment
- Opportunities for professional growth
- The chance to make a difference in patients’ confidence and smiles
Ideal Candidate
You are proactive, detail-driven, and love creating structure and flow. You take pride in running an efficient schedule, enjoy helping families feel cared for, and thrive in a collaborative team environment.
To Apply:
Please submit your resume and a brief cover letter explaining why you would be a great fit for our orthodontic team.
We look forward to meeting you!
Pay: $18.00 – $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Title: Orthodontic Scheduling Coordinator
Company: Muench Orthodontics
Location: Vestal, NY
