Overview
Orthodontic Growth & Development Coordinator / Front Desk (Treatment Coordinator Support) Jobs in Raleigh, NC at Brier Creek Orthodontics / North Durham Orthodontics
We’re seeking a motivated and personable team member to join our growing orthodontic practice in a hybrid role focused on growth & development coordination, front desk support, and assisting our treatment coordinator.
As we continue to expand, we’re excited to bring on someone who enjoys building relationships with patients, staying organized, and contributing to practice growth. This role will be based at both our Brier Creek and North Durham locations, working alongside our welcoming and energetic team.
Position Overview
This role is ideal for someone who enjoys both patient interaction and administrative responsibilities, with an interest in growing into a treatment coordination role over time. You will play a key role in guiding patients through their early orthodontic journey while supporting the efficiency of our front office and treatment process.
Responsibilities
Growth & Development Coordination
- Monitor and manage patients in the growth & development (recall) program
- Build relationships with patients and families while tracking treatment readiness
- Educate patients on orthodontic timing and next steps
- Coordinate transitions when patients are ready to begin treatment
Front Desk Support
- Greet and check in/out patients with a friendly, professional demeanor
- Assist with scheduling, including recall and follow-up appointments
- Answer phones and support patient communication
- Help maintain an organized and efficient front office
Treatment Coordinator Support
- Assist with case presentation preparation and follow-up
- Reinforce treatment recommendations with patients and families
- Help track pending treatment and support case acceptance
- Provide additional support to the treatment coordinator as needed
Attributes We Are Looking For
- Excellent communication, interpersonal, and problem-solving skills
- Strong organizational skills and attention to detail
- Ability to multitask and thrive in a fast-paced environment
- A friendly, positive, and professional demeanor
- Dependable, self-motivated, and a strong team player
- High integrity and commitment to patient care
Qualifications
- Dental or orthodontic experience preferred (front desk, assisting, or treatment coordinating)
- General computer skills and willingness to learn dental software systems
- High school diploma or equivalent required
Compensation & Benefits
We take pride in offering highly competitive compensation and a comprehensive benefits package, including paid time off (PTO), paid holidays, and a robust healthcare plan covering medical, dental, and vision. Additionally, we offer a 401k plan with matching contributions and performance-based bonuses.
Compensation is based on experience and the skills you bring to our team.
Work Location: In person
Title: Orthodontic Growth & Development Coordinator / Front Desk (Treatment Coordinator Support)
Company: Brier Creek Orthodontics / North Durham Orthodontics
Location: Raleigh, NC
