Order Entry

Verify order details such as frame numbers, finishes, fabric numbers/colors, quantities, any extras requested (nails, special cushions, etc.) along with any shipping information or instructions.

Identify and note any discrepancies and pass along to our dept who makes changes to ensure everything is correct before order is placed into the factory to begin production.

Sort/distribute/file all paperwork from the orders each day.

Communicate with the customer or sales representative as need either by phone or email on any questions that arise that have not been addressed.

Escalate complex problems to Supervisor when needed.

Communicate effectively and professionally by phone or in writing

Able to complete moderately difficult mathematical calculations

Ability to handle large call volumes in an effective and timely manner

Self-motivated with the ability to work with limited supervision in a fast-paced environment

Excellent organizational skills and the ability to deal with confidential information and meet strict deadlines

Microsoft Word, Excel, Microsoft Outlook, AS400

Good interpersonal, written, and oral communication skills; read/write materials in English

Good phone skills and accurate typing

Work flexible hours including weekends and holidays as needed

Must be able to bend and stoop occasionally to reach file cabinets, boxes, etc.

Requires the ability to read written instructions, reports and other documentation

The employee must occasionally lift, carry and/or move up to 30 pounds.

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth
perception, and the ability to adjust focus

The employee is required to talk and hear

The noise level in the work environment is usually moderate. Open office environment

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

401K with company match

Monday – Thursday 8 am to 5 pm. Friday 8 am to 3:15 pm

Day Shift