Overview
Ophthalmic Technician – Retina Practice Startup (Growth Opportunity) Jobs in Jacksonville at South Atlantic Retina
Ophthalmic Technician – Retina Practice Startup (Growth & Leadership Opportunity)
South Atlantic Retina – Jacksonville, FL
Full-time
About Us
South Atlantic Retina is a new, physician-led retina specialty practice in Jacksonville, Florida.
We are building a patient-centered, boutique retina practice focused on high-quality care, efficiency, and a supportive team culture. This is a unique opportunity to join a practice at the ground level and help shape clinical and operational workflows from day one.
Our work environment includes:
- Modern, retina-focused clinical setting
- Direct collaboration with the physician owner
- Growth and leadership opportunities
- On-the-job training with exposure to all aspects of practice operations
Job Overview
We are seeking a diligent, personable, and highly motivated Ophthalmic Technician to join our startup retina practice. This role is ideal for someone who enjoys both clinical and administrative responsibilities, thrives in a fast-evolving environment, and is interested in long-term growth, with the potential to advance into a Lead Technician or Practice Manager role as the practice grows.
During the initial startup phase, this position will involve a combination of retina technician duties, scheduling, front-desk support, and administrative assistance.
Key ResponsibilitiesClinical / Patient Workup
- Perform comprehensive ophthalmic workups including:
- Visual acuity
- Tonometry
- Pupil function
- Ocular motility
- Confrontation visual fields
- Assist with retina-specific diagnostic testing:
- OCT imaging
- Fundus photography
- Visual field testing (as applicable)
- Document chief complaint, HPI, medical history, ROS, and ocular findings accurately and in compliance with guidelines
- Educate patients on medications and pre- and post-operative instructions as directed by the physician
- Administer topical ophthalmic medications per physician direction
- Prepare, open, and close exam rooms; ensure proper cleaning, disinfection, and equipment readiness
- Prepare patient charts and imaging for physician review
Front Desk & Patient Services
- Greet patients and visitors in a friendly, professional manner
- Answer phones, manage patient inquiries, and assist with scheduling
- Maintain smooth patient flow in coordination with clinical care
- Maintain a clean and organized reception and clinical area
Patient Registration, Scheduling & Insurance
- Collect and enter patient demographics accurately into the EHR
- Verify insurance eligibility and benefits
- Assist patients with forms and registration
- Schedule appointments based on physician availability and clinical needs
- Send appointment reminders (phone, email, or text)
- Coordinate referrals to outside providers when necessary
Administrative & Startup Support
- Assist with administrative tasks such as scanning, faxing, filing, and email correspondence
- Help develop and refine clinic workflows and processes during the startup phase
- Maintain HIPAA compliance and patient confidentiality
- Perform other duties as assigned to support practice growth
Qualifications
- High school diploma or equivalent (required), Associate degree or
- Preferred: 1+ year experience as an Ophthalmic Technician or in an ophthalmology/medical office setting
- Retina experience a plus, but not required for the right candidate
- Ophthalmic Technician certification a plus
- Familiarity with:
- Medical terminology
- EMR systems
- Insurance verification and scheduling workflows
- Strong patient-care, communication, and customer-service skills
- Highly organized, detail-oriented, and adaptable
- Comfortable multitasking in a startup environment
- Motivated to learn and grow into expanded responsibilities
Compensation & Benefits
- Competitive hourly pay (based on experience)
- On-the-job training and mentorship
- Paid time off (as practice grows)
- Significant opportunity for career advancement and leadership
- Supportive, professional work environment
Schedule
- Full-time
- Monday–Friday
- No weekends
- Some flexibility during initial startup phase
Why Join South Atlantic Retina
- Be part of a new retina practice from the ground up
- Work closely with the physician owner
- Gain hands-on experience in both clinical care and practice operations
- Build a long-term career with growth into leadership
Job Types: Full-time, Part-time
Pay: $18.00 – $22.00 per hour
Work Location: In person
Title: Ophthalmic Technician – Retina Practice Startup (Growth Opportunity)
Company: South Atlantic Retina
Location: Jacksonville