Overview
Operations Coordinator- Service; Miami Jobs in Miami, USA at TK Elevator Corporation
Position: Operations Coordinator- Service (Miami)
What we expect The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Coordinator
– Service in Miami, FL.
Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS:
- Performs Install Base maintenance as needed. Creates safety inspection tickets.
- Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in/out, sends down car listing and communicates information to Dispatch and supervisors.
- Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order number.
- Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
- Tracks Operations systems and tool audits.
- Assists mechanics with information technology downloads, on mobile devices and info into other Systems, ordering brochures and tools. Orders new phones and replacements for the service department.
- Assists managers with safety meetings and maintains documentation.
- Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
- Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
- Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
- Sends copy of down payment checks to Accounts Receivable. Submits checks sent to branch for service to lockbox.
- Creates safety inspection tickets. Monitors pre-invoicing report to ensure Safety Inspections are not being processed as Preventative Maintenance Tickets/Manual tickets.
- Assigns tickets to mechanics, as needed.
- Compiles data/information for legal to compile the required documentation.
- Prepares badging applications and tracking; orders uniforms for service, as needed.
- Prepares special reports for high profile customers and provides National Accounts with updates and Requests for Information.
- Reviews Work in Progress report (weekly) and submits to regional billers.
- Reviews invoice on-hold reports and works with the Regional Procurement Department to correct.
- Codes local Accounts Payable invoices and forward to Oracle Invoice email.
- Manages vehicles and submits change forms to Lease Plan.
Who we are looking for
EDUCATION & EXPERIENCE:
- High school diploma or GED (general education degree) required; or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or an equivalent combination of education and experience.
- Some elevator administrative work preferred.
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The employee must occasionally lift and/or move up to 20 pounds.
What we offer
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
- Flexible spending accounts (FSA)
- Company-paid short- and long-term disability insurance
- Company-paid basic life insurance and AD&D
- Optional spouse and dependent life insurance
- Company-paid Employee Assistance Program (EAP)
- 401(k) Retirement Savings Plan with company match:
Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
- 11 paid holidays each calendar year (10 fixed, 1 floating)
- Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Who we are Contact
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For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.
Title: Operations Coordinator- Service; Miami
Company: TK Elevator Corporation
Location: Miami, USA
Category:
