Overview
Operations Coordinator & Executive Assistant Jobs in Wewahitchka at Smiley Honey
Operations Coordinator & Executive Assistant
Smiley Honey, Inc.
Wewahitchka, Florida
Full-Time Position
Compensation
- $17.00 – $22.00 per hour (depending on experience and qualifications)
- Paid bi-weekly
- Monday – Friday, 8:00 AM – 4:00 PM
- One Saturday per month required for retail shop, local farmers markets, events, trade shows, or promotional activities
Join One of America’s Most Respected Honey Companies
Smiley Honey is one of America’s leading producers of authentic Tupelo Honey, located in the heart of Florida’s Gulf Coast. Our products are sold across the United States and are trusted by thousands of loyal customers.
We are seeking an organized, dependable, and energetic Operations Coordinator & Executive Assistant to become a key member of our team.
This position serves as the primary support person to the President and plays a vital role in helping manage the daily operations of a growing business. The successful candidate will be involved in customer service, sales support, inventory management, administration, marketing, and operational coordination.
This is an excellent opportunity for someone who enjoys variety, takes initiative, and wants to grow with a successful small business.
Position Overview
As Operations Coordinator & Executive Assistant, you will help ensure that Smiley Honey operates smoothly every day.
You will work closely with the President to coordinate operations, support customers, manage administrative tasks, assist with sales activities, oversee inventory processes, and help maintain communication throughout the organization.
When management is traveling, including occasional international travel, you will help oversee daily activities, communicate important developments, and assist in keeping operations running efficiently.
This role requires someone who is highly organized, dependable, proactive, and comfortable taking ownership of responsibilities.
Key Responsibilities
Customer Orders & Customer Service
- Process and manage daily Online orders
- Print orders and shipping documentation
- Coordinate packing and shipment of customer orders
- Monitor deliveries and assist with shipping issues
- Respond professionally to customer emails and inquiries
- Provide outstanding customer service by phone, email, and in person
- Resolve customer concerns in a friendly and professional manner
- Ensure own stores are running smoothly and have all they require.
Wholesale Customer Management
- Communicate regularly with wholesale customers
- Receive and process wholesale orders
- Assist with production planning and fulfillment scheduling
- Maintain strong customer relationships
- Follow up on customer feedback and service issues
- Help identify opportunities to increase sales with existing customers
Inventory Management & Purchasing
- Perform inventory counts and maintain inventory records
- Monitor stock levels and forecast inventory requirements
- Assist with production and inventory planning
- Prepare inventory reports for management and accounting
- Order packaging materials, office supplies, and operational consumables
- Help prevent stock shortages and production interruptions
Cash Handling & Reporting
- Count cash receipts and deposits
- Maintain accurate cash records
- Prepare weekly cash summaries and reports
- Follow established cash-handling procedures
Staff Administration
- Assist with employee scheduling
- Collect, verify, and organize employee timecards
- Assist with payroll administration
- Support onboarding and employee administration activities
Sales & Business Development
- Maintain relationships with existing customers
- Contact customers to generate repeat sales
- Assist with prospecting and new customer outreach
- Visit retailers, gift shops, specialty food stores, and other prospective customers
- Represent Smiley Honey at events, farmers markets, and trade shows
- Support promotional and sales initiatives
Executive Assistance
- Provide administrative support to the President
- Coordinate projects and follow up on action items
- Assist with scheduling, communications, and priorities
- Prepare reports and operational summaries
- Maintain confidentiality regarding company information
Operations Oversight
- Help ensure daily operational tasks are completed efficiently
- Identify issues and recommend solutions
- Communicate regularly with management regarding operational matters
- Assist with routine operational decision-making when management is traveling
- Maintain communication through WhatsApp and other communication platforms
Social Media & Marketing
- Manage Smiley Honey’s social media platforms
- Create and publish regular content
- Respond to customer comments and messages
- Assist with promotions, product launches, and marketing campaigns
- Help grow brand awareness and customer engagement
Qualifications / Preferred Experience
- Previous experience in administration, office management, executive assistance, customer service, retail operations, or similar roles
- Experience with Shopify or other e-commerce platforms is preferred
- Strong computer skills including Microsoft Office and Google Workspace
- Experience with social media management is an advantage
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Ability to learn new software and systems quickly
Requirements
- Valid driver’s license
- Reliable transportation
- Ability to occasionally lift and move boxes weighing up to 40 pounds
Personal Characteristics
The ideal candidate will be:
- Honest and trustworthy
- Highly organized and detail-oriented
- Self-motivated and proactive
- Professional and dependable
- Friendly and customer-focused
- Comfortable working independently
- Willing to take ownership and responsibility
- Able to prioritize tasks and solve problems
- Adaptable and comfortable in a fast-paced small business environment
Why Join Smiley Honey?
- Work directly with the President and leadership team
- Be part of a growing and respected American honey company
- Enjoy a varied role where no two days are the same
- Opportunity for increased responsibility and career growth
- Friendly, family-oriented work environment
- Help share one of America’s most celebrated honeys with customers across the country
If you are organized, dependable, customer-focused, and looking for an opportunity to grow with a successful company, we would love to hear from you.
To Apply:
Please submit your resume along with a brief cover letter explaining why you believe you would be a great fit for the Smiley Honey team.
email: fm[at]fleures.co.za / info[at]smileyhoney.com
Pay: $17.00 – $22.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Title: Operations Coordinator & Executive Assistant
Company: Smiley Honey
Location: Wewahitchka
