Overview
Operations Assistant Jobs in United States at MatchaCFO
Title: Operations Assistant
Company: MatchaCFO
Location: United States
MatchaCFO is a fractional, AI-enabled COO, CFO, and accounting firm based in Silicon Valley. We empower U.S.-based digital tech startups—from pre-Seed through Series C—with full-stack finance and business operations. We are trusted advisors to founders navigating their startup journey.
Our remote team is committed to high-quality execution, fast responses, clear communication, and scalable processes. As an early team member, you will play a key role in supporting day-to-day operations as we grow.
THE ROLE: OPERATIONS ASSISTANT
We are seeking a detail-oriented and reliable Operations Assistant to support internal and client-facing workflows. This role is execution-focused. You will help maintain organized systems, coordinate tasks across teams, and ensure processes run smoothly. It is well-suited for someone early in their operations career who is comfortable following structured processes and working in a fast-paced startup environment.
This is a remote contract role with flexible hours (20–40 hours/week).
KEY RESPONSIBILITIES
Client Operations Support
- Assist with client onboarding and offboarding processes using established checklists
- Track tasks, deadlines, and deliverables across engagements
- Maintain accurate records in shared tools (Google Drive, Sheets, Slack)
- Support coordination between accounting, FP&A, and data teams
- Monitor shared inboxes and Slack channels to ensure timely responses
Internal Operations Support
- Maintain and update internal documents, trackers, and process guides
- Follow and execute standardized workflows across tools (QBO, Ramp, Gusto, etc.)
- Support data entry, file organization, and system hygiene
- Assist with basic reporting and status tracking
Process & Systems
- Adhere to existing processes and best practices
- Flag issues, delays, or inconsistencies to senior team members
- Support incremental process improvements where appropriate
WHAT WE'RE LOOKING FOR
Mindset & Working Style
- Detail-oriented and organized
- Reliable and consistent in execution
- Comfortable following structured processes and checklists
- Clear communicator in written and async environments
- Proactive in flagging issues, but not expected to solve ambiguous problems independently
- Collaborative and responsive in a remote team setting
Skills & Experience
- 1–3 years of experience in operations, admin, or coordination roles (startup or professional services preferred)
- Familiarity with tools such as Google Workspace, Slack, and basic SaaS systems
- Strong organizational and time management skills
- Comfortable learning new tools and systems
Qualifications
- Bachelor’s degree or equivalent practical experience
- Based in the U.S. preferred (time zone overlap with Pacific time is helpful)
Why Join MatchaCFO?
- Exposure to high-growth startups and modern finance operations
- Flexible, remote-first work environment
- Clear path to grow into more senior operations or finance roles
- Work with a structured, process-driven team
Ready to apply?
If you enjoy structured work, staying organized, and supporting a high-performing team, we’d like to hear from you.
