Overview
Operations and Admin lead Jobs in Metro Manila at Watch Solutions PH
Title: Operations and Admin lead
Company: Watch Solutions PH
Location: Metro Manila
Location: San Juan City, Metro Manila (On-site, BTTC Center)
Company: Watch Solutions
Target Background: Industrial Engineering, Operations Management, or specialized Technical
Admin.
1. The Mission
Watch Solutions is a premier independent service center for luxury timepieces (Patek Philippe,
Rolex, Audemars Piguet). While our Master Watchmaker is "on the bench" performing
high-precision technical work, we need a Business Operations & Process Lead to build,
manage, and scale the "engine room" of the business.
We are looking for a Systems Thinker. You aren't just an assistant; you are the operational
partner who ensures our workshop stays organized, our suppliers are managed, and our
workflow is modernized. If you love taking a manual process and making it digital, efficient, and
bulletproof, this role is for you.
2. Your "Ownership" Areas
A. Process Architecture & Modernization (The IE Core)
●Workflow Optimization: Evaluate our end-to-end service cycle—from client intake to
final quality control—and eliminate bottlenecks.
●Digital Transformation: Lead the transition from paper-heavy logs to a modern, digital
service management system. You will be the architect of our Standard Operating
Procedures (SOPs).
●Efficiency Audits: Constantly look for ways to make the workshop run cleaner, faster,
and more profitably.
B. Facility & Vendor Management
●Security & Infrastructure: Act as the primary lead for third-party vendors
(Alarm/Security systems, ISP, Building Admin). You ensure the "fortress" is always
functional.
●Smart Inventory: Proactively manage stocks of technical materials and office essentials
(coffee, water, stationery). We should never run out of anything because you’ve already
predicted the need.
Logistics: Coordinate furniture deliveries, workshop upgrades, and equipment
maintenance with zero friction for the technical team.
C. Executive Support & Financial Admin
●Gatekeeping: Protect the Master Watchmaker’s concentration by handling non-technical
inquiries and filtering interruptions.
●Contract Control: Organize and manage all business paperwork, client service
agreements, and vendor contracts.
●Financial Oversight: Manage outgoing payments, track expenses, and ensure
organized records for the business.
3. Who You Are
●Logic-Driven: You solve problems with data and systems, not just effort. You see a
"mess" as a puzzle to be solved.
●Extreme Initiative: You don't wait to be told the coffee is low or a contract is missing.
You anticipate and act.
●Tech-Fluent: You are a power user of digital tools (Spreadsheets, CRM, Project
Management apps).
●Positive & Professional: You bring a calm,
"I’ve got this" energy to a high-stakes luxury
environment.
4. Requirements
●Education: Graduate of Industrial Engineering, Operations Management, or a related
technical/business field.
●Experience: 3–7+ years in operations, boutique management, or as a high-level
Executive Assistant. Experience in luxury or technical industries is a major plus.
●Mindset: A "No task is too small" attitude combined with "No process is too complex"
thinking.
●Location: Must be able to work on-site in San Juan Monday-Saturday.
5. Compensation & Growth
Salary: Negotiable based on experience.
●Benefits: Government mandates + Performance-based bonuses tied to operational
efficiency milestones.
●The Opportunity: You will be the "Right Hand" to the Founder, with the autonomy to
build the business operations from the ground up
