Overview
Operations Administrator Jobs in Miami at NestCore Partners, LLC
Overview
We are seeking a dynamic and detail-oriented Operations Administrator to join our team! In this vital role, you will be the backbone of our daily operations, ensuring smooth office functioning and exceptional support for our team and clients. Your proactive approach and organizational expertise will help us maintain efficiency, accuracy, and a welcoming environment. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a thriving organization committed to excellence.
Duties
- Support to management in the overall operations of Community Association business and deliver exceptional customer service to owners, residents, clients and vendors
- Provide exceptional customer service to clients and vendors at all times
- Respond to inquiries and provide resolution to questions or concerns in timely fashion both inside and outside of work hours and within company defined response times
- Assist with the daily general financial management and recordkeeping
- Assist with application processing
- Maintain all records in CRM including work orders, resident information, Association documents, community information
- Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
- Answer phone calls and email correspondences within defined company SLAs
- Attend all Board meetings, where necessary
- Assist with preparation of Board meeting agenda, monthly management report and all other reports and material needed for Board Packet
- Assist with establishing an annual calendar indicating all association activity, deadlines, election, meetings, projects, etc
- Assist all walk-in homeowners and refer to Community Manager, when necessary
- Handle mailings, as needed and required
Skills
- Minimum 2 years of experience in HOA/Condominium property management
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Bilingual abilities to effectively communicate with diverse clients and team members
- Exceptional organizational skills with the ability to prioritize tasks and manage time effectively in a fast-paced environment
- Previous office management or administrative experience demonstrating strong clerical skills and attention to detail
- Knowledge of property management software (Yardi, Cinc, Appfolio, etc)
- Excellent customer service skills combined with professional phone etiquette and client communication expertise
- Ability to handle confidential information discreetly while maintaining accuracy in data entry and record management
- Personal assistant or office support experience that showcases strong organizational capabilities and calendar management skills
Join us as an Operations Administrator where your enthusiasm for organization meets your passion for supporting a vibrant team! We value proactive individuals who thrive on making a difference every day by ensuring our operations run seamlessly. This role is perfect for someone eager to grow their administrative career in a lively, supportive environment.
Pay: $16.50 – $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Property management: 2 years (Required)
Ability to Commute:
- Miami, FL 33166 (Required)
Work Location: In person
Title: Operations Administrator
Company: NestCore Partners, LLC
Location: Miami
