Overview
Office supervisor/ Receptionist Jobs in Plantation at Physical Therapy NOW
Physical Therapy Office Supervisor / Front Desk Coordinator :
Job Title: Office Supervisor / Front Desk Coordinator – small family owned Physical Therapy Clinic
Schedule: 30 hrs weekly with potential to grow
- Monday-Friday; 8am-4
Location: Plantation, Fl
Position Overview
We are seeking a reliable, organized, and patient-focused Office Supervisor / Front Desk Coordinator to manage daily front office operations in a busy physical therapy clinic. This role combines front desk responsibilities with light supervisory, scheduling, and administrative duties.
The ideal candidate is detail-oriented, tech-savvy, and experienced in healthcare front office operations, including insurance verification and patient coordination.
Key Responsibilities
Front Desk & Patient Experience
- Greet and check in patients in a professional and friendly manner
- Answer incoming calls and respond to messages promptly
- Manage clinic email communications
- Ensure a smooth and welcoming patient experience
Scheduling & Office Coordination
- Schedule and confirm patient appointments
- Coordinate staff schedules and assist with daily workflow
- Follow up with patients regarding missed appointments (no-shows)
- Maintain accurate daily, weekly, and monthly logs
Insurance & Billing Support
- Verify insurance eligibility and benefits
- Obtain authorizations as needed
- Assist with basic medical billing and coding processes
EMR & Documentation
- Input and update patient information in EMR (TheraOffice or similar)
- Scan and upload patient documents
- Ensure all intake forms are complete and accurate
Referral & Records Management
- Send and track referrals
- Request and manage medical records (MRI reports, physician notes, prescriptions, etc.)
- Send evaluations and required documentation to referring providers
Marketing & Clinic Growth
- Assist with light marketing efforts (community outreach, social media support)
- Help plan and execute marketing initiatives
Office Maintenance & Team Support
- Maintain organization and cleanliness of clinic
- Attend team meetings and contribute to clinic goals
- Support team members as needed in a collaborative environment
Qualifications
Required:
- 1+ year experience in a medical office or healthcare setting
- Strong customer service and communication skills
- Proficiency with computers and Microsoft Office (Word, Excel)
- Experience with EMR systems (TheraOffice preferred, but not required)
- Experience verifying insurance benefits
Preferred:
- Bilingual (Spanish highly preferred)
- Knowledge of medical billing and CPT/ICD-10 codes
- Experience in physical therapy or outpatient rehab setting
- Previous supervisory or leadership experience
What We’re Looking For
- Strong organizational and multitasking skills
- Dependable and punctual
- Professional, positive attitude
- Team player with leadership potential
- Ability to work independently and take initiative
Additional Information
- References required
- Physical Therapy Techs and candidates with rehab experience are encouraged to apply
- Opportunity for growth into a larger administrative or management role
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- Flexible schedule
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Title: Office supervisor/ Receptionist
Company: Physical Therapy NOW
Location: Plantation
